Role: Assistant Store Manager
Location: Watford
Job type: Permanent, Full-Time (40 hours)
Company: FatFace
Overview: For over 30 years, we have traveled, laughed, and grown. We believe life is for living and is more fun with loved ones. We are Made for Life. Our mission is crafting clothes for life's everyday adventures, trusted quality, B Corp certified. We promote equality and inclusion, fostering an environment free from prejudice, racism, sexism, harassment, bullying, and marginalisation.
Role Responsibilities:
* Support the Store Manager in managing the store to maximize profitability through sales, cost management, and brand delivery.
* Create a fun and inspiring atmosphere aligned with our brand and culture.
* Develop the team through training, coaching, and performance reviews.
* Analyze financial data and local market knowledge to maximize sales and support commercial decisions.
* Ensure store operations adhere to budgets, including scheduling, cost controls, and productivity.
* Implement retail plans effectively through planning and organization.
* Coordinate with Head Office on stock management and visual standards.
* Maintain compliance with policies, procedures, health and safety, GDPR, and legal obligations.
* Oversee visual merchandising, sales launches, and floor moves.
* In the absence of the Store Manager, take on responsibilities to ensure store success.
Role Competencies:
* Deliver excellent customer service.
* Align with company's social and environmental mission.
* Offer multichannel shopping options to customers.
* Ensure team training and development.
* Use local knowledge to maximize sales opportunities.
* Manage store to budget through scheduling and cost controls.
Benefits:
* 25 days holiday plus bank holidays
* Perkbox discounts and wellbeing content
* Thrive learning platform access
* Dental insurance
* Pension scheme
* 24/7 EAP support
* Critical illness and death in service cover
* Sick pay allowances
* O2 phone discount
* Eye test contributions
* Sabbatical leave
* Enhanced family policies
* Refer a friend scheme
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