We’re growing. Quickly and we’re constantly looking for ways to make things better, always putting our residents and people at the heart of what we do. We have big ambitions and are looking for superstars to join us. Within the role of Housing Services Lead you will assist the Housing and Partnership Manager in ensuring resident involvement is intrinsically linked to delivering excellent housing services and enabling residents to live independently within a designated Extra Care scheme. Curious to know more? If you’re looking for an opportunity where you can make a real difference, with an organisation with a strong social purpose, take a look at the job description attached. We’d love to meet you!
Qualifications
* Experience in housing or property management with a focus on resident facing services and engagement
* Solid understanding of health and safety and other RoSH regulations
* Excellent communication and interpersonal skills, with the ability to build positive relationships with residents, colleagues, and contractors
* Strong organisational and administrative skills, including maintaining accurate records and managing competing priorities
* A collaborative working style, with a proactive approach to problem‑solving
* Familiarity with tenancy management processes and housing management systems
* A good level of digital skills and experience, including the use of Microsoft Products (Excel, Word, PowerPoint, Outlook, MS Teams)
* Willing to work towards Level 3 Housing Apprenticeship (if not held)
Benefits
* Occupational Sick Pay
* Occupational Maternity Pay
* Occupational Paternity Pay
* Blue Light Card
* Blue Light Card discount
* Holiday trade scheme
* Nine‑day fortnight (flexible working schedule)
* Learning pathway through the Extra Care Academy
* Potential for future roles with salaries up to £50,000
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