Senior Interaction Designer - Insolvency Service - SEO
Join to apply for the Senior Interaction Designer - Insolvency Service - SEO role at Manchester Digital
Job summary: The Insolvency Service is a leading Government agency which plays a crucial role in providing essential services to the public and to business. The work we do is important to the proper functioning of markets, the economy in general and support for thousands of people each year who are in financial difficulty.
Location: Birmingham, Cardiff, Edinburgh, Exeter, Ipswich, Leeds, Manchester, Newcastle and Nottingham. (Croydon and Stratford will only be available to existing civil servants).
About The Job: Inclusive and diverse teams are important to us. We welcome and encourage applications from everyone, including groups under‑represented in our workforce. The Insolvency Service strives to ensure that the agency is a safe, inclusive, and welcoming place for everybody to bring their true self to work and to help the agency to achieve its diversity objectives. We have 10 active employee network groups available to join or become an ally: Carers Network, Disability & Health, FACES Network Group, Grass Roots, LGBT+, Mind Matters, No Limits, Part Time Workers, The Shed, and Women’s Network Group.
We offer full‑time, part‑time, job share and flexible ways of working. We value capability, technical skills and experience and we place great emphasis on lifetime development to support our people. We encourage our employees to become more involved in areas they feel strongly about, whether it be for the benefit of the agency, through our Engagement network or in their own local communities via volunteering opportunities.
As a Senior Interaction Designer, you will lead design work on complex services, ensuring they are accessible, inclusive and aligned to GOV.UK Service Standard principles. You will mentor designers, collaborate across disciplines, and play a key role in shaping our design community and practice.
Responsibilities
* Lead prototyping and interaction design on digital services from initial concepts to high‑fidelity prototypes, exploring and validating design ideas with users and stakeholders.
* Rapidly produce, test, and iterate prototypes to communicate design direction, challenge assumptions, and reduce delivery risk.
* Collaborate closely with user researchers, product managers, content designers, business analysts and developers to ensure designs are informed by evidence and meet user needs.
* Create end‑to‑end user journeys that are clear, inclusive, and easy to use.
* Apply and contribute to the GOV.UK Design System and help evolve design standards and patterns for use across our services.
* Champion accessibility and inclusive design, ensuring all users can access and understand our services.
* Communicate and present design decisions clearly to both technical and non‑technical audiences.
* Mentor junior designers and contribute to the cross‑government design community and internal communities of practice.
* Act as an advocate for user‑centred design and agile delivery across the organisation.
Successful Candidates Will Have
* Experience using the GOV.UK Design System and designing to meet the GOV.UK Service Standard.
* Experience designing and prototyping services for government.
* Strong user focus – experience translating research and evidence into simple, effective, and accessible designs.
* Expert prototyping skills, able to produce, test, and iterate prototypes across multiple fidelities (e.g. sketches, wireframes, Figma, and the GOV.UK Prototype Kit).
* Comfortable operating in fast‑paced, multi‑disciplinary teams and adapting design approaches to different delivery phases.
* Excellent communication skills, able to present complex design concepts clearly and persuasively to a range of audiences.
* Ability to apply insights from research, analytics, and policy context to shape services.
* Strong collaboration skills, supporting and mentoring colleagues and contributing to shared learning.
* Familiarity with tools such as Figma, Miro, and the GOV.UK Prototype Kit.
* Understanding of service design principles and how interaction design fits within end‑to‑end service delivery.
* Awareness of content design and how language, structure, and interaction work together.
Behaviours
* Communicating and Influencing
* Changing and Improving
* Working Together
Technical skills
* Candidate will be asked to give a short demonstration at interview to show their prototyping skills.
Seniority level
Mid‑Senior level
Employment type
Part‑time
Job function
Information Technology
Industries
Technology, Information and Internet
#J-18808-Ljbffr