Step into a pivotal role where you will help shape how CGI brings AI-driven transformation to some of the most complex technology operations in the market. As part of our Global Technology Operations business, you will play a key part in designing forward-thinking AI solutions that elevate user experience, streamline service delivery, and unlock meaningful productivity gains for clients. Your expertise will influence major presales engagements, guiding organisations as they modernise, automate and innovate at scale. You’ll thrive in an environment that encourages curiosity, ownership and collaboration, empowering you to create solutions that directly support CGI’s ambition to redefine the future of enterprise technology.
CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK ‘Best Employer’ by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you’ll be part of an open, friendly community of experts. We’ll train and support you in taking your career wherever you want it to go.
Candidate Profile
In this role, you will lead AI architecture across key presales engagements, shaping solutions that demonstrate real business value for clients navigating complex technology landscapes. You will collaborate closely with SMEs across cloud, service management, infrastructure, digital workplace, and operations to design AI-enhanced offerings that improve experience, drive efficiency and remove operational friction. Working alongside delivery teams, you’ll ensure alignment between proposed solutions and our AI and AIOps capabilities, helping clients understand how best to adopt or adapt these technologies.
You will take ownership of bid deliverables, contribute creative solution thinking, and be fully supported by a wider team dedicated to helping you succeed as a trusted AI advocate for CGI.
Key Responsibilities Include
Lead & Innovate: Shape AI-driven presales solutions across GTO, influencing strategy and guiding clients on practical AI adoption.
Develop & Deliver: Produce high-quality written responses, bid collateral, and client presentations for major engagements.
Collaborate & Align: Work closely with delivery teams to ensure proposed solutions align with CGI’s AI, AIOps and infrastructure capabilities.
Advise & Articulate: Translate complex AI concepts into clear, accessible language for stakeholders at all levels.
Optimise & Automate: Identify opportunities for service improvement, digital friction removal and operational gains using AI and automation.
Engage & Influence: Build strong relationships with SMEs, architects, and leadership to champion CGI’s AI proposition.
Required Qualifications To Be Successful In This Role
To succeed in this role, you should bring strong presales or bid-focused experience, deep understanding of AI and AIOps concepts, and the ability to design compelling, practical solutions across cloud, infrastructure and operational domains. You should also be confident working with diverse technical teams and able to communicate AI capabilities clearly to clients.
Essential Qualifications Include
Experience leading AI-focused presales, bids or solutioning engagements
Strong understanding of enterprise infrastructure, cloud, digital workplace or service management domains
Knowledge of AI and AIOps technologies, tools and methodologies
Ability to create, present and defend solution proposals
Competence with open-source and monitoring/automation tools (e.g., Grafana, Python, Ansible, PostgreSQL, Kafka, OpenTelemetry)
Proven ability to translate complex AI concepts into client-friendly language
Strong collaboration skills across multi-disciplinary teams