Join to apply for the Key Account Manager (2 posts) role at Barnsley Council
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Join to apply for the Key Account Manager (2 posts) role at Barnsley Council
50141733, 50141734
Directorate: Growth & Sustainability | Service: Economic Regeneration
Position reference: 50141733, 50141734
Directorate: Growth & Sustainability | Service: Economic Regeneration
Salary : £ 45,718 - £48,710
Working Arrangements : Flexible Working
Hours per week : 2 x 37
Contract type: Fixed Term until 31/03/2027
We are happy to talk flexible working arrangements with you, please get in touch .
Suitable for Secondment: Employees wishing to be considered for secondment should agree with their head of service before submitting an application form .
See our range of Employee Rewards: www.barnsley.gov.uk/services/jobs/staff-rewards-and-benefits/
Closing date : 09/06/2025 a t 23:59
The successful candidate will be required to speak English to an appropriate standard.
This post requires a Basic Criminal Record Check
Prospective employees will be required to give a reasonable account of any significant periods (6 months or more in the past 3 years) of time living abroad.
When applying, please ensure you are prepared to start work with all the necessary legal documents, such as a valid visa, relevant to the type of work you will be undertaking. Please be aware that our organisation does not possess a Home Office license and, as a result, is unable to provide sponsorship for anyone seeking a visa as a skilled or temporary migrant worker.
Pensions Regulations have provisions to reduce pension payments in certain circumstances of those who return to work within local government service. If you are in receipt of a pension upon commencing employment with the authority, this may affect your pension entitlements and you should therefore seek advice from the relevant Pensions Authority.
At Barnsley Council you can start a career that makes a real difference to people’s lives, helping our council and residents to be the best they can be.
We’re an award-winning council and one of the biggest employers in the borough, supporting around 243,000 people. We put people at the heart of everything we do, and that includes our employees. As part of the team, we offer lots of benefits and rewards to support you to thrive and grow, like flexible working, employee discounts, support for your health and wellbeing, and opportunities for training and development to grow your career and develop your skills.
There’s so much happening in our thriving borough, and now’s the perfect time to join our excellent Enterprising Barnsley team as we work to make Barnsley the place of possibilities.
* We’re an award-winning team and one of the biggest employers in the borough supporting around 243,000 people.
* Working at Barnsley Council means being part of a team that makes a real difference to people’s lives, where you can develop the skills you need to make change happen.
* If you join the team you’ll receive great pay alongside an excellent pension scheme. With flexible working we’ll also support your work/life balance, helping you to adjust your hours and take time off when you need it.
* We’ll help you to develop your career and grow your skills with opportunities for training and development.
* There’s so much happening in our thriving borough and your talent and skills will help us make Barnsley the place of possibilities .
* Key to our success is working with our residents, partners, businesses and organisations and building these partnerships to bring about change in Barnsley.
About The Post
Key Account Manager
We are excited to be recruiting two new Key Account Managers to join the Enterprising Barnsley Team. These roles will work on the recently announced Retail, Hospitality, & Leisure Support Programme aim at helping business in these three key sectors.
About The Programme
Over the past decade, Barnsley Town Centre and the Principal Towns have experienced substantial investment, transforming the borough into a vibrant area with significant footfall and a robust retail, hospitality, and leisure sector. The Glassworks development has been pivotal in revitalising Barnsley town centre, and future projects like the Health on the High Street and the Seam Digital Campus are set to further enhance the town's appeal.
These initiatives, driven by the Council's vision to make Barnsley the Place of Possibilities, have successfully increased footfall and attracted national brand names to the high street. Despite these achievements, Barnsley, like other town and city centres across the country, faces challenges from macro-economic factors beyond the Council's control.
The retail, hospitality, and leisure sectors are particularly vulnerable to recent policy changes, including adjustments to employers' National Insurance contributions, the minimum wage increase, business rate relief, and employment law regulations. Additionally, global market fluctuations, high energy costs, and inflationary pressures are creating difficult trading conditions, posing a risk to the continued vibrancy of Barnsley's high streets and town centres.
The Hospitality, Retail, and Leisure Programme aims to: -
* Make businesses in Barnsley more resilient to ongoing increases in the cost of trading.
* Ensure Businesses in retail, hospitality and leisure in Barnsley can sustain higher levels of employment and economic activity than in other towns of a similar demographic beyond end of 2025/26 financial year.
* Maintain the vibrancy of Barnsley town centre, the principal towns and local centres; minimising the impact of the cost of trading on the numbers of businesses and customers throughout and beyond 2025/26 financial year.
* Ensure the Barnsley business community are aware of the support available and more engaged with business support programmes.
About The Role
These two roles will be the public face of this programme and engaging with businesses in the targeted sectors on the highstreets and other locations they are based. The roles will build trust and rapport with key stakeholders in the businesses, and work with them to identify issues they are facing and help develop action plans around how these can be address through a range of support. We expect the successful individuals to be able to provide the businesses with advice and guidance from their own experience in the sectors and be able to add value to the businesses acting as an advisor to them, helping them to become as resilient and successful as they can be.
We are looking for individuals who are passionate about the retail, hospitality, and leisure sectors, and want to make sure our vibrant highstreets go from strength to strength. The ideal candidates will have a solid background in one or more of retail, hospitality, and leisure sectors and have established networks they can leverage to the benefit of Barnsley.
The role also involves building strong strategic relationships with internal and external partners, including the Barnsley and Rotherham Chamber of Commerce, the National Market Traders Federation, and local landlords.
Key Responsibilities Include
* Develop and maintain relationships with key businesses across the borough in the targeted sectors.
* Support the businesses to identify and address weaknesses in their business models and develop an action plan to track progress to address these.
* Understand and report on trends in the sector to help influence the support offer going forwards.
* Promote events designed to support businesses in the target sectors.
* Maintain detailed and accurate records for the support provided to businesses.
* Signposting to other support available the businesses may benefit from.
* Provide proactive, face to face support across the borough.
The right individuals will be able to manage a rage of priorities, balancing the needs of the businesses and individuals we are working with, whilst making sure contractual outcomes are met, and stakeholder expectations are managed.
This is a customer-facing role, and the right person will need to act as an ambassador for BMBC and Enterprising Barnsley. The role requires flexibility, as local travel will be needed, as well as working ad hoc evenings and weekends.
If you are passionate about driving economic growth and have the skills and experience to make a difference, we would love to hear from you.
Please use the documents below to help support you with your application form.
Job Profile: Key Account Manager Job Profile
Vacancy Exposure Profile: Exposure Profile
Help with your application form
Why work for us?
Please ensure you view the job profile for this role, as you will need to demonstrate in your application form how you meet the required criteria.
We welcome the opportunity to have a chat about the role and are happy to address any questions you may have about flexible working arrangements, including as a result of caring responsibilities.
We're committed to creating a workplace where differences are valued and everyone truly feels able to be themselves. If you have any support needs during the recruitment process, please let us know.
CV's are not accepted for this role.
At Barnsley Council, we believe in second chances and value diversity. Our recruitment process is inclusive, and we welcome applicants with past convictions. We're committed to fairness and do not discriminate. Join us in building a future where everyone has the opportunity to thrive. #InclusiveHiring #SecondChances"
www.barnsley.gov.uk/jobs
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