Job Title: Scheduler/Planner Location: Chertsey Due to the office location you will need your own transport. Job Overview: As a Scheduler/Planner, you will play a crucial role in supporting our business operations and values. You will be responsible for planning and scheduling field staff efficiently to maximize productivity and minimize travel time. You will schedule preventative and regular maintenance with minimal disruption, ensuring that engineers' skill sets align with operational requirements. You will also manage customer/client appointments within the correct SLAs. Key Responsibilities: Plan and organise engineer diaries effectively. Maximize productivity while minimizing travel time. Proactively monitor and communicate with field staff throughout the day. Ensure real-time communication and track job progress to completion. Liaise between indoor and outdoor teams to ensure smooth operations. Support first-time fix solutions whenever possible. Address issues promptly to minimize disruption. Key Skills & Requirements: Excellent communication skills with experience in Repairs, Service, and Maintenance. Strong geographical knowledge. Exceptional time management skills. Proficiency in Excel, Word, and CAFM systems. Logical thinker with great attention to detail. Customer-focused approach to work. Unfortunately due to the volume of applications we receive, if Copperfield Recruitment Ltd has not contacted you within five days of your application then please assume you have been unsuccessful on this occasion. Please note that by applying for this vacancy you accept Copperfield Recruitment Ltd’s Privacy Policy and GDPR Policy which can be found at our website and therefore give us consent to contact you. Copperfield Recruitment Ltd are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer