Are you an experienced Operations Director with a proven track record in multi-site and multi-brand leadership within retail or hospitality? Zachary Daniels Recruitment is excited to be partnering with a leading business known for its fantastic people culture. We are currently recruiting for an Operations Director to join their dynamic team. This is a fantastic opportunity for a senior operations leader to contribute to the continued success of a high-growth business that truly values its people and fosters a positive working environment. About the Role: As the Operations Director, you will be responsible for the overall operational performance across a large multi-site estate. You will play a key strategic and leadership role, ensuring consistent delivery of excellent standards and customer service, while driving commercial performance and operational excellence. This is a high-impact leadership position, where your expertise will directly shape the direction and success of the business. Key Responsibilities: Lead and oversee the operational performance of a wide portfolio of stores across the region, ensuring exceptional standards and consistency. Inspire, develop, and manage a team of senior leaders and store managers, fostering a collaborative, high-performance culture. Drive strategic operational initiatives to improve efficiency, profitability, and customer satisfaction across all locations. Partner with the executive t...