Job Title: Office Administrator / Administrative Assistant
Location:
Reigate, Surrey
Hours:
Full-time (Monday–Friday)
Salary:
Competitive, dependent on experience
About the Company
We are a fast growing B2B debt recovery agency supporting small and medium-sized companies. We pride ourselves on being transparent, efficient, and supportive to our clients. As we continue to grow, we are looking for a reliable and highly organised Administrator to support the day-to-day running of the business.
Role Overview
The Office Administrator will play a key role in keeping the business running smoothly. This is a varied, hands-on role ideal for someone who enjoys organisation, ownership of tasks, and being a central point of support within a small team.
You will be responsible for administrative duties, internal coordination, and supporting client-facing processes.
Key Responsibilities
Administration & Office Support
*
Answering and directing phone calls professionally
*
Maintaining accurate records and internal systems
*
Filing, document management, and data entry
*
Diary management and scheduling
Client & Case Support
*
Assisting with onboarding new clients
*
Preparing standard documents and correspondence
*
Updating client records and case progress notes
*
Liaising with third parties (e.g. clients, partners, service providers)
Finance & General Support
*
Raising invoices and tracking payments
*
Supporting directors with ad-hoc administrative tasks
*
Ensuring internal processes are followed and documented
Skills & Experience Required
Essential
*
Strong organisational and time-management skills
*
Excellent written and verbal communication
*
High attention to detail and accuracy
*
Confident using Microsoft Office
*
Ability to manage multiple tasks and prioritise workload
*
Professional, reliable, and discreet
Desirable (but not essential)
*
Previous administrative or office-based experience
*
Experience in professional services, legal, finance, or similar environments
*
Basic knowledge of invoicing or accounting systems
Personal Attributes
*
Proactive and self-motivated
*
Trustworthy and confidential
*
Willing to learn and take ownership
*
Friendly, professional, and approachable
What We Offer
*
Competitive salary
*
Supportive working environment
*
Opportunity to grow with the business