Markerstudy Retail is seeking a Commercial Complaints Executive in Peterborough, England. In this hybrid role, you will manage and resolve commercial insurance complaints while ensuring compliance with FCA regulations. The position requires strong investigation and communication skills and offers the chance to work closely with senior stakeholders to improve customer processes and outcomes.
With a focus on delivering fair and reasoned resolutions, you will play a vital role in enhancing customer service and regulatory compliance. If you have a background in complaints handling and are passionate about customer fairness, we invite you to apply.
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