At Everway (formerly n2y/Texthelp), our goal is to lead the world in Neurotechnology software, helping transform the way we understand and are understood. We're a global community of over 500 team members spanning seven countries, including the UK, USA, Norway, Denmark, Sweden, Australia, and New Zealand. By understanding and addressing the unique needs of each individual, we're creating a world where differences are recognized and valued. A world where everyone can thrive. We can only achieve our goals and continue to grow by having high performing people in our team, people who share our goals and are passionate about our mission. We pride ourselves on our core values that are embedded within our culture. These are to be curious, have courage, and commit fully. Join us at Everway - together, we can unlock the full potential of every mind. About the role Our credit controllers have oversight of our customer payments. As credit controller you will take charge of debt collection with autonomy and precision, overseeing customer accounts and consistently reducing our Days Sales Outstanding (DSO). You'll become the go-to for all credit control issues on your ledger and be proactive in managing collections across our customer base. Your professionalism, tact, and judgement will ensure high customer satisfaction while you work closely with multiple teams including sales, other finance colleagues and legal. Main Responsibilities Manage accounts receivable, ensuring timely payment of outstanding invoices Contact customers regarding overdue payments and make necessary arrangements to collect payment Maintain accurate records of customer interactions and payment history Collaborate with other departments to ensure accuracy in billing and collections Review and reconcile customer accounts, identifying and resolving discrepancies Analyze credit data and assess creditworthiness of potential and existing customers Prepare reports on the status of accounts receivable and credit collections Manage and enforce credit policies and procedures to ensure compliance Develop and maintain positive relationships with customers and vendors Essential Criteria 2+ years of experience in credit control, collections, or accounts receivable Strong analytical skills and attention to detail Excellent communication and interpersonal skills Ability to work independently and as part of a team Proficient in Microsoft Office and accounting software - preferably Sage Intacct Strong time-management and organizational skills Ability to handle confidential information with discretion Understanding of credit policies and procedures Desirable Criteria Professional certification in credit management or accounting Knowledge of industry-specific regulations and compliance requirements Experience with international collections and payment methods - preferably in a Saas environment Familiarity with customer relationship management (CRM) software Strong negotiation skills To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.