Job Summary
Taking responsibility for the safe and effective delivery of highly complex technology change, you will play a pivotal role in connecting new blood testing equipment across NHSBT sites into our national digital ecosystem.
This role is critical to ensuring that laboratory devices are successfully integrated with our core system (PULSE), enabling the secure, accurate and timely transmission of blood testing results that underpin the safety of the UK blood supply.
You will support end‑to‑end delivery of these integrations; from initial planning and site readiness through to deployment, validation and transition into live service, working across clinical, operational and technical teams.
As a Senior Digital Delivery Manager, you will operate at both a strategic and hands‑on level, coordinating national rollout activity, managing suppliers and internal teams, and ensuring delivery is safe, compliant and aligned to clinical and operational needs. The role will require regular travel to sites across England to support deployment, build relationships and ensure successful implementation on the ground.
As a Senior Digital Delivery Manager you will be accountable for ensuring all blood technology continues to operate effectively and continue to support existing services whilst the blood technology strategy is realised through a number of change programmes.
Main duties of the job
* Delivery and performance of the team to progress work and deliver to a high standard, ensuring everyone is clear on the plan on track and working together effectively
* Management and delivery of agile projects or releases, to deliver a specific product, service or transformation via a multi‑disciplinary, highly skilled team, including third‑party contracted technology providers, to time, cost and quality
* Defining project needs and shaping these into a planned, iterative schedule to enable resources to be appropriately allocated
* Removing obstacles for the development team, leading a continual planning process overseeing delivery of all tasks and assigned releases
* Working across the product lifecycle to deliver effective change (discovery to live) actively managing and addressing all risks, issues and dependencies and their associated mitigations
* Ensuring all products and services meet the Government Digital Service and NHS Service Standards and assessments, with successful handover to live at time, cost and quality
* Coaching and mentoring both team members and others to apply the most appropriate agile and lean tools and techniques
Experience and Knowledge
* Experience of leading and managing traditional and agile delivery teams across the product lifecycle
* Experience of leading complex technology projects, motivating multi‑disciplinary teams, including working with various governance and assurance bodies
* Understand the environment, prioritising the most important or highest value tasks, managing complex internal and external dependencies
* Remove blockers or impediments that affect plans and can develop a plan for difficult situations, ensuring teams plan appropriately for their own capacity, providing delivery confidence
* Experience of building successful delivery teams and managing third‑party contracted supplier relationships
* Knowledge of traditional and agile planning and delivery practices, Government Digital and NHS Service Standards and the wider industry
Qualifications And Training
* Educated to Masters level or equivalent demonstrable knowledge and experience
* Recognised qualifications in agile and traditional project and delivery management methodology e.g. Agile Project Management, PRINCE2, Certified Scrum Master or equivalent experience in agile project management and digital delivery
* Demonstrates commitment to own continued professional development (CPD)
What We Offer
* Hybrid working arrangements – because NHSBT works nationally, we’re able to offer hybrid working options that give you more flexibility to balance work with life
* Flexible working options – we promote flexible working where the role allows. We’re happy to discuss what flexibility might look like for you
* Generous annual leave – 27 days annual leave (pro rata for part‑time) plus Bank Holidays, increasing to 29 days after 5 years’ service and to 33 days after 10 years
* Inclusive pension scheme – the NHS Pension Scheme is a defined benefit scheme (not dependent on investment returns). Further details and outline of benefits can be found at: http://www.nhsbsa.nhs.uk/information-about-nhs-pensions
* Supportive learning culture – we’ve fostered a culture of continuous learning where colleagues are well‑led, engaged, and encouraged to grow. We support you in reaching your full potential, both in your current role and future career. Our Thrive programme embodies our commitment to learning and development, offering a wide range of activities to support your personal and professional growth. It’s open to everyone at NHSBT, ensuring you have the resources to succeed and shine in your role
* Health and wellbeing support – we offer confidential services including occupational health, employee assistance programme, and wellbeing resources. Our support is available to all colleagues and we endeavour to provide tailored workplace adjustments where possible
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