TPF Recruitment is recruiting on behalf of a well-established independent accountancy practice based in Ashford, Kent. The firm is known for providing high-quality accounting, tax, and advisory services to a diverse client base and is looking to strengthen its administrative team with a highly organised and proactive Administrator.
This is an excellent opportunity for someone with experience in an accountancy or tax practice environment who enjoys a varied administrative role and being at the heart of a professional office.
The Role
As an Administrator, you will play a key role in supporting the smooth running of the office and ensuring excellent service for clients. The position involves a wide range of administrative responsibilities across client onboarding, office operations, and internal processes.
Key Responsibilities
Front of House & Communication
Handling all incoming calls
Answering calls, directing enquiries, taking messages and actioning where appropriate
Meeting and greeting clients
Notifying security, arranging refreshments, and resetting the boardroom after meetings
Post Management
Managing all incoming and outgoing post
Client Onboarding
Supporting the onboarding of new clients
Updating and maintaining the firm’s CRM system
Producing basic reporting for internal self-audit and management meetings
Client Records
Managing the transfer of records
Handling professional clearance processes
Maintaining accurate client records
Mailbox Management
Co-managing three shared mailboxes
Administrative Processes
Assisting with maintaining and updating internal administrative processes
No Longer Acting (NLA)
Following and administering the NLA process
Office Housekeeping
Managing stationery and office groceries
Reporting building issues to the landlord
Liaising with the cleaning company
Team & Office Support
Assisting with organising staff meetings and events
Supporting ad-hoc projects and requests from the Senior Management Team
RequirementsRole Requirements
2–3 years’ experience within an accountancy or tax practice
Knowledge of Company Secretarial (CoSec) processes is advantageous
Strong organisational and administrative experience
Comfortable working in a fully office-based environment
BenefitsKey Attributes
The successful candidate will be:
Articulate with strong written and verbal communication skills
Highly organised with excellent attention to detail
Able to manage multiple tasks effectively
Confident and capable of working independently
A proactive problem solver
Calm and composed under pressure
Proficient in Microsoft Word and Excel (intermediate level)
Knowledge of PowerPoint would be beneficial
Please apply to the role or contact Luke Harrison on (url removed)