Housing Manager
Reigate
£45,000-£50,000
An established organisation is seeking an experienced Housing Manager to lead operational services across their housing portfolio. This role provides the opportunity to oversee tenancy support, ensure compliance, and manage day-to-day property matters. The ideal candidate will be confident in tenancy legislation, service delivery, and driving continuous improvement.
Key responsibilities of Housing Manager:
Lead the delivery of high-quality, customer-focused housing services
Manage complex tenancy, estate, rent arrears and anti-social behaviour cases
Support tenants to establish, sustain and maintain their homes
Line manage the maintenance and compliance team, ensuring repairs are delivered efficiently
Ensure compliance with regulatory standards and property legislation
Undertake estate inspections and monitor health and safety checks across the housing stock
Liaise with local authorities, contractors, external agencies and legal representatives
Organise tenancy meetings and oversee policies and procedures relating to housing
Investigate nuisance and anti-social behaviour, maintaining accurate recordsThe successful Housing Manager will have:
A minimum of 5 years' experience in a housing management or similar operational role
Strong knowledge of housing legislation, tenancy enforcement and welfare benefits
CIH Level 4 Certificate for the Housing Profession (or equivalent)
Experience supporting tenants with financial and benefit-related matters
Excellent communication skills and the ability to handle complex cases effectively
A full UK driving licence and access to a vehicle for work
Flexibility to work occasional evenings, weekends and night auditsThe role offers:
Permanent contract, 37 hours per week
Salary: £45,000-£50,000 per annum
Senior housing role with operational responsibility and team oversight
Opportunities to influence service delivery and improvementThis role is based in Reigate and requires regular travel across sites. A full driving licence and access to a vehicle are essential.
If this role is of interest, please give Tiyana a call on (phone number removed) or email (url removed)