About the role
We have an incredible opportunity for you to join our Water Networks team as a Crew Lead/Ganger – Water Mains Operative in our Teesside, Teesdale, and North Yorkshire operating region in the Northeast of England. Whether you know this role as Lead Ganger, Lead Utilities Operative, or Lead Civils Worker, this is your chance to take the lead and make a real difference.
As the Crew Lead, you’ll oversee your work site and be accountable for your crew’s achievements, playing a vital role in ensuring a clean, clear, and reliable supply of drinking water to our local communities. Your responsibilities will include carrying out repair and maintenance tasks on our underground network of water mains, services, and assets, directly contributing to the delivery of essential services.
This role offers a fantastic opportunity to apply and grow your technical knowledge while leaving a lasting legacy by coaching and guiding a Water Mains Operative in their day-to-day work. You’ll lead by example, delivering outstanding service to our customers and communities while protecting the local environment. By embracing responsibility for your actions and behaviors, you’ll demonstrate our company values every step of the way.
We’re looking for someone flexible and committed, ready to participate actively in a standby rota and contribute to initiatives that drive improved performance. If you’re passionate about making a difference and ready to take on this exciting leadership role, we’d love to hear from you.
About you
We’re looking for a passionate and experienced individual to join our team, where you’ll bring your expertise and enthusiasm to deliver outstanding results.
You’ll have a proven track record of working safely in an operational environment, including carrying out excavations, repairs, and installations to an exceptional standard. Your hands-on knowledge of mains isolations, environmental mitigation procedures, and the requirements of the Disinfection Code of Practice will set you apart. With experience in operating and directing the use of plant and equipment, you’ll ensure compliance with permit conditions at all times.
As a natural problem solver and excellent role model, you’ll take initiative to organise your time, materials, and resources efficiently. Your passion for making a difference to customers and ability to engage and connect with people will shine through. You’ll be inquisitive, eager to learn, and ready to develop your skills further.
Resilience and results-driven determination are key qualities for this role, combined with a caring and positive attitude. You’ll demonstrate inclusivity, respect, and consideration for others while confidently coaching, challenging, and sharing feedback in a constructive and collaborative way.
If you enjoy working outdoors, tackling practical tasks, and interpreting instructions, this role offers an excellent opportunity to thrive. You’ll record accurate information using mobile technology and contribute to delivering exceptional service for our customers.
This role is not just a job it’s the first step towards a leadership career with Northumbrian Water. Take this exciting opportunity to grow with us and make a lasting difference.
A full valid UK class B driving licence is essential for this role.
About us
Here at Northumbrian Water, we embrace and value Diversity, Inclusion and Equity, and encourage all colleagues to bring their most authentic self to work.
Our colleague network groups include our Rainbow Support Network (LGBTQIA+), REACH (Race, Ethnicity, and Cultural Heritage), WiSTEM (Women in STEM) and Thisability (disability and neurodiversity) networks. They provide a safe space for colleagues from diverse backgrounds, welcoming all colleagues regardless of their personal characteristics to participate in valuable conversation that improves our organisational awareness, understanding and inclusivity.
We encourage and welcome all applications, as we strive to be an equal opportunity employer, committed to having diverse communities represented within all our teams, structures, and organisation.
NWG are an inclusive employer who support the rehabilitation of offenders, we will not, however consider candidates who have certain unspent convictions to ensure our commitment to fostering a safe and secure working environment for all OR colleagues, suppliers, customers and third parties.
We’re aware that not everyone will have every skill listed in the job description, however if you have some of the skills listed, we'd encourage you to apply
NWG at a glance:
Our purpose at NWG is caring for the essential needs of our communities and environment, now and for generations to come.
We do this by providing reliable and affordable water and wastewater services for our customers.
We make a positive difference by operating efficiently and investing prudently, to maintain a sustainable and resilient business.
Our vision is to be the national leader in the provision of sustainable water and wastewater services. To support us in achieving our vision, we have five core values which are the guiding principles, defining who we are, what we do and how we do it.
Our benefits
We’re a Great Place to Work because of the amazing people who work for us, and to say thank you we offer a range of benefits to colleagues. Our ‘Tap Into’ benefits include:
1. Generous holiday entitlement starting 23 days, plus bank holidays and additional time off on Christmas Eve and New Year’s Eve. There’s also the option to buy or sell holidays.
2. Company pension scheme, where we’ll double match your contributions up to an employer contribution of 10%.
3. Free access to local attractions.
4. A fantastic discount scheme, with savings on days out, shopping, travel and more.
5. Award winning ‘Living Well’ wellbeing support, including access to a digital GP service for you and your family members.
6. Support with sustainable travel – through salary sacrifice cars and a cycle to work scheme.
7. Financial wellbeing support – access our community savings scheme, financial education and low cost loans through Salary Finance. We also provide 4 x Life Assurance and an Income Protection Scheme.
8. Support with your development – we offer a range of development opportunities, can support you through an interest free qualification loan and we’ll even pay for any relevant professional body subscription.
This role has also been defined as a safety or security critical role and as a condition of a formal offer of employment you’ll be required to undergo a drug and alcohol test.
Prospective employees and agency workers in defined safety and security critical roles will be required to undertake a drug and alcohol test after the job offer has been made. This will be prior to or within four weeks of their start date.
Prospective employees and agency workers who fail a pre-employment urine drug screen will have their sample analysed by the Company appointed laboratory as a matter of course. Failing a pre-employment drugs or alcohol test may lead to the job offer being revoked
Please note this role will require a DBS to be completed prior to employment