Davies are looking to recruit an experienced Liability Claims Handler to join our growing Casualty team. This exciting opportunity will see the successful candidate working as part of a dedicated team providing a first-class proactive claims handling service to major clients.
At Davies, we value transferable skills and qualities that focus on what you can bring to the role. While industry experience is a benefit, it is not essential as we will provide you with full training and support when you start with us.
What will your day look like:
* Liaison with Insurers, Policyholders and Brokers
* Investigation of allocated claims from the desk, or via referral to a field adjuster for site investigation where appropriate
* Obtaining all necessary evidence and relevant documentation
* Determining appropriate actions for the resolution of the case
* Preparation of detailed reports, where required, providing advice on policy indemnity, legal liability, quantum, and tactics
* Negotiating settlement where appropriate, within agreed authority limits
* Corresponding with all parties professionally to proactively progress the case to conclusion
* Handling all cases in accordance with the client’s requirements by referral to documented procedures at all times
* Maintaining a proper reserve at all times by regular review
* Keeping updated on any technical changes relevant to your role. This may include participating in training programmes facilitated by the company
Abilities And Knowledge:
* Experience handling EL & PL claims is essential
* Knowledge of how to value an injury claim
* Knowledge of reserving philosophies desirable
* Knowledge of Civil Procedure Rules and the Claims Portal
* Good communications skills at all levels
* Excellent customer service
* The ability to work as part of a team
* Take responsibility for your own workload
* Must be able demonstrate adaptability and flexibility
* Good planning and organisational skills
* Strong IT skills
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