Job Description
Position: Telesales Agent
Salary: Depending on experience (£45,000 OTE - Uncapped). Overtime available and paid at time and a half, including weekends and bank holidays.
Bonus: £500 paid after successful completion of a 6-month probation period.
Hours: Monday to Friday, 8:30 am - 5:30 pm (with one late shift until 6:30 pm), plus Saturdays on a rota basis between 9:00 am - 1:00 pm.
Location: Horsham, West Sussex.
About Telecom Acquisitions Ltd
Founded 12 years ago, Telecom Acquisitions Limited (TAL) is the holding company of several broadband brands, including Home Telecom, Fleur Telecom, and Eclipse Broadband. We specialise in the tenancy rental market, matching contract lengths to tenancy terms, and have recently partnered with TalkTalk to become their home move specialist team. Our growth continues with expanding brand portfolios, customer base, and full fibre rollout.
Our strategic alliance with TalkTalk aims to be the 'one stop shop' for moving services, working with estate agents across the UK to offer broadband and utilities setup as part of our concierge-style service.
We pride ourselves on a fast-paced, market-leading environment that values hard work, fun, and development. We support our staff's growth and offer a social, dynamic workplace where you can enhance your skills.
Key Responsibilities
* Represent the business as a voice of the company, joining a team of Telesales Agents.
* Make approximately 90 warm calls daily to UK estate agents.
* Engage with customers, providing product knowledge to sell broadband, energy, and household utilities.
* Identify the correct lead provider and guide customers through the appropriate journey, matching products accordingly.
* Deliver excellent customer service and sales support.
* Promote well-known brands such as SKY, Virgin, TalkTalk, and others.
* Manage your own KPIs and targets.
* Collaborate effectively within a team.
Ideal Candidate
* Upbeat, motivated, and confident.
* Experienced in delivering excellent customer service.
* Proactive and willing to lead from the front.
* Friendly, professional, and relationship-oriented.
* Competitive and driven.
* Self-motivated with a positive attitude.
* Target-focused and eager to learn new skills.
* A team player.
Benefits
* 50% off broadband, free after two years.
* 33 days holiday including bank holidays and your birthday off.
* Additional leave based on length of service.
* Buy & Sell holiday scheme.
* Complimentary drinks on Fridays.
* Company lunches and breakfasts.
* Refer A Friend and Bright Ideas schemes.
* Fun incentives: sports days, summer parties, Christmas events.
* Kudos Employee Recognition Scheme, including work trips.
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