An exciting opportunity for a SERVICE ADVISOR has arisen at a privately-owned volume main dealer in Exeter.
You’ll be representing a well-known, quality brand – renowned for its design and EV / Hybrid technology.
You will be responsible for.
* Taking customer bookings via all mediums.
* Processing bookings through the internal dealer-Management-System (Kerridge).
* Communicating effectively with the technical team and relevant members of all other departments.
* Keeping your customers fully updated throughout work-in-progress.
* Upselling additional work required and a range of approved products and services.
* Informing customers pf product recalls, updates and offers.
* Working to departmental deadlines, budgets and targets.
* Delivering a very high standard of customer service.
A very competitive salary package is on offer, tailored to recognise you experience, skills and any related accreditations, accompanied by rewarding bonus scheme that encourages success.
(( A full (ideally clean) driving Licence is essential ))
To be considered you will have occupied a similar role, either in another main dealer, quality independent garage, or fast-fit type environment.