At Bath & North East Somerset Council we have one overriding purpose to improve people s lives. About the Team Are you looking for an exciting opportunity to showcase and develop your customer service and administration skills. We are looking for Business Support Officers (two positions available) to work in our busy Parking Services team, supporting the administration of Penalty Charge Notices, Parking Permits and Blue Badge applications. Parking Services is an area of expertise that aims to ensure the delivery of a high quality and effective service, with a commitment to change and improvement driven by the councils ambitious Transport and Environmental policies and aims. For example, we are one of only 12 councils in the country currently due to introduce new Moving Traffic restrictions to help make roads safer, reduce congestion and improve air quality. We will empower and support you through our comprehensive induction and training programme to develop your parking knowledge and other essential skills, such as; customer service and communication, the assessment of case work, decision making and the ability to problem solve and multi task. About the Role You will be part of a supportive and multi skilled team providing you with the opportunity to work alongside colleagues as well as being able to work independently. This is an important role within the team, so you will need to show us that you have the necessary skills, attitude and confidence outlined in the job description to help bring greater resilience to Parking Services and contribute to our performance. Your main place of work will be the award winning modern Civic Centre in Keynsham, halfway between Bath and Bristol, easily accessible via car or public transport with a train station 5 minutes away. If you are interested in this post and require more details or just to chat through the role and what s involved, please contact Deborah Veale, Business Support Team Leader, Deborah_Veale@Bathnes.gov.uk or call 01225395246 Interview date: TBC Please note that this advert may close earlier than the stated closing date due to high demand. We advise all interested candidates to apply as soon as possible No Agencies Please. *Please note, BANES Council operates a policy of prior consideration for roles for any individual on the Council s at-risk register (redeployee). This means should a redeployee express an interest in this role, providing they meet the essential criteria for the role they will be considered ahead of external applicants. About Bath and North East Somerset Council. Working at Bath and North East Somerset provides an opportunity to contribute to your community and make a positive impact on the lives of residents. Our values shape how we work to deliver public services, and how we communicate with the residents we serve. We care about the best outcomes for local people, through our public services. Why Bath and North East Somerset Council? We offer a wide range of benefits, to ensure that you are paid fairly for your work, have the flexibility to enjoy a great work/life balance, and have the support you need. Go to https://jobsandcareers.bathnes.gov.uk/why-work-us/our-benefits At Bath and North East Somerset Council we have one overriding purpose to improve peoples lives. Find out more about our values at https://jobsandcareers.bathnes.gov.uk/why-work-us/our-values We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join us. Find out more on our commitment to Equality, Diversity and Inclusion at https://beta.bathnes.gov.uk/equality-and-diversity We are a Disability Confident Employer find out more at https://shorturl.at/ajrsW The Council is committed to having a diverse and inclusive workforce. Applications for job-share, part-time and flexible working arrangements are welcomed and will be considered in line with business needs. Please note that this role is subject to a Basic DBS Check. Safeguarding Statement: The Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable groups and expects all employees and volunteers to share this commitment. As part of this commitment anyone working in a post with children or vulnerable groups will be expected to undertake an Enhanced DBS check with/without barred list checks.