GEA is one of the world’s largest systems suppliers for the food, beverage and pharmaceutical sectors. Our portfolio includes machinery and plants as well as advanced process technology, components and comprehensive services. Guided by a strong sense of purpose, our more than 18,000 dedicated employees work to enhance the sustainability and efficiency of production processes globally. Responsibilities / Tasks We are looking for a skilled and motivated Field Service Engineer to join our team, with a focus on (Horizontal Thermoforming Machinery). In this role, you will be responsible for the installation, maintenance, and optimization of horizontal thermoforming equipment. You will support customers across the UK, Ireland, and internationally, ensuring reliable. operation and maximum performance of their production lines. (While the position is national in scope, a Midlands base would be beneficial) Installation & Commissioning: Lead the installation and start-up of Horizontal Thermoforming Machinery ensuring all systems meet technical and operational requirements. Maintenance & Troubleshooting: Perform planned maintenance, fault diagnosis, and repairs on horizontal thermoforming systems and associated equipment. Technical Support & Training: Provide hands-on support and technical guidance to customers. Train operators and maintenance staff on equipment use and best practices. System Optimization & Upgrades: Recommend and implement process improvements, equipment upgrades, and control system optimizations to increase line efficiency and reliability. Documentation & Reporting: Maintain detailed service records including diagnostics, repairs, part replacements, and operational feedback. Prepare clear service reports for customers and internal teams. Collaboration: Work closely with engineering, automation, and sales teams to ensure alignment and customer satisfaction. Emergency Support: Participate in an on-call rotation for emergency support when needed to minimize customer downtime. Your Profile / Qualifications NVQ/HNC/HND in Mechanical, Electrical, Mechatronics Engineering or related discipline 3 - 5 years field experience with complex process equipment in food manufacturing is essential Specific experience with Horizontal Thermoforming Machinery would be advantageous Automation and control system knowledge is advantageous (PLC troubleshooting, etc.) Proficiency in reading mechanical, electrical, and pneumatic drawings Strong electrical background is preferred Willingness to travel extensively across the UK, Ireland, and internationally Strong organizational skills, structured working style, and problem-solving mindset Excellent interpersonal and customer relationship skills Fluent in English; other languages (e.g., Italian, French, German) are a plus Applicants must have the legal right to work in the UK Did we spark your interest? Then please click apply above to access our guided application process.