We are seeking an experienced and proactive Employee Relations Advisor to deliver a high-quality, customer-focused HR advisory service across the employee lifecycle. This role will support managers and employees on a wide range of employee relations matters while contributing to HR projects, organisational change initiatives, and continuous improvement activity.
The successful candidate will provide practical, solutions-focused advice aligned with organisational policies, employment legislation, and best practice, helping to foster a positive and inclusive workplace culture.
Key Responsibilities
* Act as a first point of contact for employee relations queries, providing timely and accurate HR advice to managers and employees.
* Conduct initial case assessments and triage employee relations matters, ensuring appropriate prioritisation and escalation where required.
* Advise and coach managers on a broad range of employee relations issues including disciplinary, grievance, performance management, sickness absence, capability, and conduct matters.
* Manage a varied employee relations caseload, ensuring cases are handled professionally, consistently, and in line with policy and employment legislation.
* Build effective working relationships with managers, employees, trade union representatives, and key stakeholders.
* Support organisational change programmes, restructures, consultations, and wider organisational development initiatives.
* Participate in HR and employee relations projects focused on continuous improvement and operational effectiveness.
About You
We are looking for a confident HR professional with experience providing operational HR and employee relations support within a fast-paced environment. Our client offers progression, development and a positive working environment and culture.
You will have:
* Experience managing or supporting a range of employee relations casework including disciplinary, grievance, absence management, capability, redundancy, and organisational change matters.
* Knowledge of UK employment law and HR best practice.
* Experience advising and influencing managers at different levels of an organisation.
* Strong communication, relationship-building, and stakeholder management skills.
* The ability to manage competing priorities and work effectively under pressure.
* Excellent organisational skills and attention to detail.
* Confidence handling sensitive and confidential matters with professionalism and discretion.
* Strong IT and HR systems skills.
Desirable Experience
* Experience working with trade unions, staff representatives, or collective consultation processes.
* Experience within the public sector, education, cultural, charitable, or not-for-profit environments.
* Knowledge of TUPE, organisational change, and job evaluation processes.
* Exposure to visa and sponsorship administration within UK immigration requirements.
* CIPD Level 5 qualification or working towards CIPD accreditation.
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