1. Hybrid Working Available
2. Work For A Global Business
About Our Client
This opportunity is with a reputable organisation in the FMCG sector. The company prides itself on its strong presence in the market and its dedication to delivering high-quality products and services to its customers.
Job Description
3. Log and file all customer questionnaires from reception to completion, including customer portal requests
4. Maintain clear communication with the customer, the sales manager and other business partners during the completion process of questionnaires and queries to manage priorities
5. Complete customer questionnaires within the agreed lead time and coordinate with other departments to obtain information needed for customers
6. Respond to customer short queries related to regulatory, food safety, quality and CSR/ESG matters
7. Support Continuous Improvement program initiatives
The Successful Applicant
A successful Documentation Specialist should have:
8. Previous experience as a documentation specialist
9. Great understanding of Quality requirements and standards in the food industry (ISO, HACCP, BRC, GFSi, etc.)
10. Experience within a Quality, Technical or R&D role in the Food Industry would be desirable
11. IT literate with proficiency in Microsoft Office applications. Especially proficient in Excel
12. Experience working with retail online specification systems desirable (QADEX, Hamilton Grant etc.)
13. Understanding of food ingredients and their functionalities
14. Food labelling / Food legislation training or understanding is essential.
15. Able to handle changes in priorities
16. Ability to work under pressure to tight timelines
17. Basic knowledge of Chemistry would be useful along with numerical confidence.
What's on Offer
18. Competitive salary
19. Hybrid working model with three days in the Maidstone office.
20. Generous holiday allowance and supportive company culture.
21. Opportunities for growth and development within the FMCG industry.