Category Manager
This role is a 12 month fixed term contract
We are easyJet – a FTSE-100 listed, £multi-billion low-cost airline that serves tens of millions of customers every single year. If you’re reading this, you have probably already been an easyJet customer, and you’ll know that there is no more iconic (or Orange!) travel brand in Europe.
We fly more than 1,207 routes, connecting 38 countries across Europe, and employ more than 18,000 colleagues. We’re on a mission to make low-cost travel easy – and whatever your role here, you’ll connect millions of people to what they love using Europe’s best airline network, great value fares, and friendly service.
What makes us easyJet? Our Promise Behaviours - we are Safe, Bold, Welcoming and Challenging. Four Behaviours. One Spirit. One easyJet.
Read on if you:
* Have experience in category management, commercial strategy, and data-driven decision making.
* Enjoy working with insight-led strategies, collaborating across teams, and driving innovation in retail.
* Can be in our fantastic Luton head office 3 x per week.
The Team
easyJet operates a successful inflight retail programme with bold ambitions for growth and innovation. The Inflight Retail team sits within our commercial function, and is tasked with delivering a completely integrated retail strategy that delivers to the bottom line. We want to stay ahead of the latest consumer trends in food & beverage and relevant consumer goods. We seek to identify and implement technology disruption and build strong brand & retail partnerships. All of this within the unique and intense retail environment that is a low cost airline operation.
The Role
As Category Manager – Inflight Retail, you’ll set profit-growing strategies that drive our product ranging and merchandising, working closely with both internal and external partners. You’ll use data and insight to understand consumer demand, optimise revenue and cost levers, and grow our retail programme.
You’ll supervise programme execution through key partnerships, write product briefs for our Managed Agent partner, set commercial briefs for marketing and support operations with category-related issues.
Hands‑on modelling of commercial and operational data will inform pricing strategies and range optimisation. You’ll collaborate with Business Performance and Operations teams to ensure efficiency and support our category propositions.
What we’re looking for
* Data driven: Highly competent in working with commercial and insight data to set strategies and inform decision making.
* Ownership and Delivery: Focused on delivering results, setting targets, and driving performance and engagement.
* Customer and Shareholder Value: Passionate about creating customer value.
* Big picture and eye for detail: Able to creatively join the dots and factor trade-offs across multiple views.
* Story telling communicator: Skilled at building clear visions and narratives, communicating through verbal and written materials.
Key Skills
* Consumer oriented: Motivated to understand customer needs and create value.
* Analytically creative: Confident in defining data and insight programmes for broad commercial questions.
* Data first: Robust data management and manipulation skills.
* Story teller communicator: Able to synthesise data into actionable insights for the business.
* Pragmatic and action oriented: Driven to deliver business impact and change.
* Collaborative: Excellent team and stakeholder engagement skills.
* Project management: Experience managing short and medium‑term deliverables in a matrix or partnership environment.
* Stakeholder management: Skilled at bringing stakeholders on the journey and managing complex networks.
* Effective: Able to deliver commercial change at pace, work well under pressure, and prioritise multiple initiatives.
What you’ll get in return
* Up to 20% maximum bonus
* PMI
* 7% pension contributions
* Excellent staff travel benefits
* 25 days of annual leave + bank holidays
* Annual credit towards an easyJet holiday
* Various flexible benefits and extras
Practicalities
This full‑time role will be based in Luton and will be 40 hours per week. We support hybrid working and we spend 60% of our time per month in the office.
Reasonable Adjustments
At easyJet, we are dedicated to fostering an inclusive workplace that reflects the diverse customers we serve across Europe. We welcome candidates from all backgrounds. If you require specific adjustments or support during the application or recruitment process, such as extra time for assessments or accessible interview locations, please contact us at ma.recruitment@easyjet.com. We are committed to providing reasonable adjustments throughout the recruitment process to ensure accessibility and accommodation.
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