Medical Receptionist/Administrator
Salary: £15/hour
Location: London, Clapham Common, SW4
Job Type: Part-time
Hours: Approx. 8-20 hours per week (1-2 days coverage)
Working Days: To be determined. The clinic is currently open on Wednesday, Friday, and Saturday
We seek a dedicated medical receptionist/administrator to join our private dermatology clinic. Currently, the clinic is operated by one consultant (the owner), and this role is crucial for ensuring its smooth operation.
Key Responsibilities:
* Welcome patients and greet visitors, ensuring a positive and warm impression of the clinic.
* Register new and upcoming patients.
* Book appointments for clinic visits and referrals to external specialists.
* Assist doctors and patients in urgent situations.
* Maintain a tidy and organised reception area, bathroom, and doctors' rooms.
* Respond to phone calls and handle all clinic correspondence, including emails and mail.
* Manages a remote/out-of-hours agency, ensuring timely response to all enquiries and smooth operations.
* Maintain accurate and up-to-date patient records and notes.
* Order office and medical supplies, as well as medical equipment.
* Familiarise yourself with the software used for patient booking (training provided).
* Chase clinical letters and test results from laboratories, external doctors, and hospitals.
* Raise invoices, bill insurance companies and chase payments (training provided).
* Handle prescriptions issued to patients.
* Oversee the efficient functioning of the entire clinic.
Qualifications and Skills:
* Proven experience in a similar reception/administrative role within a healthcare setting.
* Excellent communication and interpersonal skills.
* Strong organisational and multitasking abilities.
* Proficiency in handling confidential information with discretion.
* Ability to work well under pressure and prioritise tasks effectively.
* Familiarity with medical terminology and procedures is an advantage.
Additional Information:
The clinic operates on Wednesdays, Fridays and Saturdays from 9 a.m. to 5 p.m. with possible extension to 7 p.m. for urgent patients. The working hours and days will adjust as the clinic grows busier, making this role permanent.
There is currently one medical assistant employed, and we expect them to cooperate and coordinate the work and coverage when on annual leave or sick leave.
We encourage you to apply for this exciting opportunity. Join our team and be part of a prestigious medical practice that values professionalism, attention to detail, and a commitment to excellence.
Job Type: Part-time
Pay: £15.00 per hour
Work Location: In person
Reference ID: Dermatology clinic receptionist
Expected start date: 12/09/2025