Responsibilities and Duties
split between senior supervisor and cover cleaning
* Cover cleaners sick /holidaydays where required
* Be available to pick up keys from offices/HQ and drop off to cleaners
* Meet, greet and train cleaners on their first clean, setup the site ready for cleaning unpacking products and materials etc
* Run a H&S (Health and Safety) checks with the cleaners
* Explain company policies
* Train cleaners onhow to use our App time sheet system
* Run spot checks across ALL client sites to ensure sites are immaculate
* Complete online QA forms
* Conflict resolution - Liaise with clients on any account requirements and resolve issues as they arise
* Occasionally purchase equipment and drop off to any client sites
* On occasions you will need to take on the cleans yourself, this is critical and we need a person to pull their sleeves up and deliver and protect our contracts
Must have:
* Be flexible with your hours, splitting your hours over morning/afternoon or evening on request - essential
* General working knowledge of Health and Safety, COSHH and PPE - essential
* Minimum of 1 year Supervisory cleaning - essential
* Previous experience of supervising people is essential
* Applicants must possess competent communication and written skills and be able to use mobile Apps, Excel spreadsheets, etc
* A good, hard-working attitude
* Excellent customer service skill
* Great attention to detail
* Ability to manage mixed personalities calmly and diplomatically
* Mobile phone with data & WhatsApp
* Have an advanced DBS certificate
* You will be someone who can get on with people, and that can build relationships with cleaning teams, clients and back-end management teams
* You will be the cleaning teams go to person/mentor
* You don't mind taking regular instructions and reporting to management on a daily basis by video or audio calls.
* Ability to work under pressure
* Ability to work independently
* Immaculate personal presentation
What you'll get in return
* You will get the chance to be an integral part of young and vibrant team
* Career and salary growth yea on year
* Pension
* Business travel expenses for zones 1&2
* Working with the leading tech led cleaning company in London
* Holidays
Permanent -Full time 7 hours per day
As our business grows, there are great career prospects within our company. We recognise and reward good people.
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