Planning Administrator
Hybrid working minimum 2 days per week in our Dundee office and home working
Permanent, Full time (37.5 hours per week)
Salary circa £24,638. Plus, brilliant benefits including a Health Cash Plan
Home, a place where you belong
Are you a skilled Administrator, looking for a new role with a great employer? Join us at Home Group and be part of our Maintenance team. Youll provide excellent desk top administrative support to our maintenance teams, keeping systems up to date, driving productivity and providing brilliant customer service.
Typical day as our Administrator
Ensuring our systems have accurate, real-time information including maintenance works required on our customers homes
Responding to customer, colleague, and supplier enquiries that come into our inboxes, and responding to telephone queries
Using our works order management and other systems to ensure all materials, equipment and subcontractor orders are updated
Ensuring our trade operatives know each day what they need to do, where they need to be and have the right materials to complete their allocated jobs
Highlighting where job volumes exceed available resources so we can take appropriate action
You take pride in providing general admin support to the team or supporting the schedule work for our trade operatives
And we really are great, we are one of the top 10 Great Places to Work in the UK!
What you'll bring
Previous administration experience, working in a fast-paced Repairs and Maintenance team
Good knowledge of and able to use workforce planning systems
An eye for detail (lets hope you spot no typos here), great at organising, planning, meeting deadlines and able to handle lots of different tasks!
A flexible approach, able to use own initiative and judgement
Able to use technology and online systems
Our team
Youll be working alongside our fabulous team who are super passionate about providing an excellent and seamless service to our customers. To us were not just a team were a work family. Our manager is Zoe who has been with us for 13 years. There are 5 of us in the team and we dont just love to support our customers, were there for each other too! Carol and Kim are our Planning Administrators and have been here a number of years. They are going part time so we are able to recruit a new full time post, this one!
About the job
Working Monday to Friday
This is a hybrid role meaning that you'll work from home up to 3 days a week, as well as our office in Dundee
You will occasionally be asked to visit various local offices or depots when training and meetings are required
Working hours?are typically 8.00 am to 16.00 pm, but we are flexible around this and happy to discuss other patterns
A place where you belong
Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers, and allies (Multicultural, LGBTQIA+ and Disability) support us all to be our best.?Together we make Home Group a great place to work!
Whats in it for you?
34 days leave (this includes bank hols and a me day to use whenever you fancy) increasing to 39, the option to buy 5 more, and time off for volunteering too!
Health cash plan saving you from £1140 per annum. Well cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more.
Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us.
Colleagues really matters to us, thats why were the 10th Best place in the UK for Wellbeing. Our tools and support help you when you need them.
We Grow Our Own colleagues (not literally of course!), when youre ready for the next step in your career, you can grow with us!
Generous pension scheme with life insurance of 3x salary. See our full range of benefits on our website.
Find out more
Click?APPLY NOW?to see our?Administrator Repairs & Maintenance Job Description,?find out about us and for help to apply. Sometimes we close a job early, so dont delay or you might miss out. Finally, do let us know if theres anything we can do, to help you shine in our process by making reasonable adjustments at
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