Description:
Are you someone who exudes positivity?
Do you like to be the go-to person and a represent the business to the highest standards?
If you are meticulous and have a passion for supporting clients and colleagues. Then this could be the perfect role for you?
This is great opportunity for an individual who is looking for a diverse administration role as a Service Administrator, this is working for a successful organisation with longstanding employees who always look to recruit within. You will be responsible for managing the day to day activities of the service department, managing engineers workload, communicate with customers and ensuring all relevant paperwork is up to date.
Responsibilities:
1. First point of call for all in-bound calls
2. Communicate to customers and suppliers via phone call and email
3. Making sure calls are answered in a timely manner
4. Manage service requests
5. The efficient planning of all engineers and workloads
6. Making sure service job reports are sent in daily
7. Always being proactive when engineers need support
8. Working closely with the Regional Service Managers
What we are looking for:
9. Can manage a high workload and work well under pressure
10. Able to action in a customer centric manner
11. Excellent communication
12. Be able to follow processes with high attention to detail
13. Friendly and approachable
Benefits:
14. £25,000 to £26,000
15. Private Medical
16. Monday to Friday
17. Life assurance
18. Income protection
19. 25 days holiday plus bank holidays and an extra 3 days for Christmas shut down.
20. Fantastic pension scheme
If this sounds like the role for you and your skillset aligns with the above, please apply today!
Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.