Job Title: Customer Master Data Manager
Location: Sandwich or Walton Oaks
Our client is seeking an experienced Customer Master Data Manager to lead customer account management operations within the UK supply chain function. This leadership role will oversee the customer master data team and drive operational excellence, compliance, and continuous improvement.
Key Responsibilities:
* Lead and manage the Customer Master Data (CMD) team, setting clear goals and KPIs
* Develop and implement customer master data strategies and processes
* Ensure compliant validation, maintenance, and governance of UK customer accounts
* Collaborate cross-functionally with commercial, supply chain, quality, and logistics teams
* Oversee system improvements and resolve ERP interface issues
* Drive data analysis, reporting, and process optimisation initiatives
* Lead or support strategic and cultural transformation projects
Skills & Experience Required:
* Pharmaceutical supply chain experience (or similar regulated industry)
* Strong leadership and stakeholder management skills
* Advanced data analysis and data visualisation capability
* Commercial awareness and understanding of customer segments
If you are interested kindly share your updated CV on manjusha.kumaran@empresaria.com
Let's connect to discuss more.