Overview
Customer Sales Advisor – Automotive Industry at Rajeev Accountants. This role is for someone with a solid background in the automotive industry who enjoys helping customers with technical advice. We have an exciting opportunity for an experienced automotive professional to join our team as a Customer Sales Advisor, assisting customers to get the right solution, first time.
About Us: We’re based conveniently between Nottingham and Derby, near Shipley Country Park.
Responsibilities
* Handling inbound and outbound calls with customers and trade partners.
* Advising customers on suitable parts, services, and solutions.
* Identifying opportunities to upsell products and services.
* Managing live chat and online enquiries.
* Creating invoices, proformas, credit notes, and courier labels.
* Maintaining accurate customer and order records.
* Acting as the link between customers and our internal technical teams to resolve issues quickly.
Qualifications
* Experience in the automotive industry (parts sales, service desk, or workshop background ideal).
* A strong understanding of vehicle components, systems, and fault symptoms.
* Proven ability to communicate technical information clearly to customers.
* Experience in customer-facing or telephone-based roles preferred.
What You'll Be Doing
* Handling inbound and outbound calls with customers and trade partners.
* Advising customers on suitable parts, services, and solutions.
* Identifying opportunities to upsell products and services.
* Managing live chat and online enquiries.
* Creating invoices, proformas, credit notes, and courier labels.
* Maintaining accurate customer and order records.
* Acting as the link between customers and our internal technical teams to resolve issues quickly.
What We Offer
* Full on-the-job training, with continuous development.
* 32 days holiday per year (including bank holidays).
* Monthly sales bonus.
* Free work uniform and PPE.
* Free takeaway meal every Friday (Fat Friday).
* Access to a fully equipped company gym.
* Birthday gifts, Christmas party (paid for by the MD), and annual team-building days.
* Excellent in-house career progression opportunities.
Apply online today.
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