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Professional Services Data consultant - Remote (UK), Kingston upon Thames
Location: Kingston upon Thames, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Reference: 0c201a6afa15
Job Views: 4
Posted: 02.06.2025
Expiry Date: 17.07.2025
Job Description:
The role is responsible for providing data consultancy services supporting our range of CCH software products. These services involve data transformation, SQL scripting tailored to customer requirements.
The role requires enthusiasm, self-motivation, excellent communication skills, and the ability to analyze and translate customer requirements into tangible outputs. As a customer-facing consultant, the key objectives are:
* Delivery of data migration and manipulation services.
* Data extraction from customer databases via scripts and software tools.
* System data analysis and provision of formal quotes for bespoke services.
The role involves working with multiple teams and departments to provide exceptional service remotely within tight timeframes, necessitating excellent customer management skills.
Occasional weekend and evening work may be required to minimize disruption and downtime for customers.
Responsibilities:
* Deliver professional, efficient services, considering the impact of downtime on customers’ businesses.
* Support a range of CCH software products using Transact SQL.
* Take ownership of customer issues, escalate as needed, and keep customers updated.
* Stay up-to-date with CCH Software and industry standards supporting current and future software.
* Collaborate with project management and other teams to ensure successful service delivery.
* Work with colleagues across departments to meet customer expectations.
* Assist in testing new versions/builds of data solutions.
* Produce supporting collateral and refine processes for better efficiency.
* Assess and improve workflows continually.
* Identify and mitigate risks, handle difficult situations confidently, and simplify complex issues.
* Provide excellent customer service and manage multiple projects simultaneously.
* Seek customer feedback to maintain high standards.
* Work effectively individually and remotely within a team.
* Demonstrate excellent written and verbal communication skills.
* Be a self-starter with a growth mindset and willingness to learn new systems.
* Experience in ETL, data manipulation, migration, and cleansing.
* Experience in SQL Server administration, including backups and restores.
* Proficiency in Transact SQL, troubleshooting queries and errors.
* Proficiency in Microsoft Office (Excel, Word).
* Knowledge of Power Query, Visual Studio, Github, Power BI, and CCH software (desirable).
Technical / Professional Qualifications:
* Professional technical certification or equivalent (desirable).
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