Job title
Research Involvement and Inclusion Manager
Organisation
Nottingham University Hospitals NHS Trust (NUH) – Queens Medical Centre, Nottingham.
Main duties of the job
* Build on the Nottingham University Hospitals NHS Trust Research PPIE Strategy to develop and implement relevant PPIEP training and EDI action plans and policies.
* Adopt quality improvement principles to ensure PPIEP training is evaluated and improved according to the needs of researchers and PPIE contributors.
* Ensure that all components which constitute R&I PPIEP initiatives work effectively and deliver tangible benefits to patients and researchers.
* Seek opportunities for collaborative working with other organisations locally, regionally and nationally.
* Write progress reports with attention to detail on training metrics and outcomes, using qualitative and quantitative data.
* Represent NUH R&I at relevant conferences, networks and events, sharing best practice with, and learning from, other relevant organisations.
* Maintain awareness of current and potential future PPIEP policy development and provide briefings to the R&I management team via operational meetings and formal reports.
* Keep the R&I management team informed of the results of user involvement feedback activities and associated action plans, preparing formal reports and seeking approval as required.
* Produce detailed reports and other documents requiring skills in PowerPoint, Excel and Word.
* Work without direct supervision and act autonomously on PPIEP activities.
* Comply with Data Protection legislation and information governance and patient/public confidentiality policies relevant to PPIEP activities.
* Occasionally work out of hours to deliver and support corporate activities and to represent NUH R&I at external events and networks.
* Support and deputise for the Research Involvement and Inclusion Lead as necessary in relation to PPIEP activities.
* Management of a small team leading on the PPIEP programme of work.
* Undertake routine administrative duties to support R&I on key projects as required.
Person specification
Training and Qualifications
* Educated to degree or Masters’ level, or relevant equivalent experience in patient and public involvement, engagement and participation (PPIEP).
* Evidence of continuing professional development.
* Training or coaching qualification.
* Quality improvement qualification or relevant experience.
Experience
* Experience in PPIEP, including working inclusively with diverse communities and the public, including underserved communities.
* Experience designing and delivering training and resources, online and in person.
* Experience involving public contributors in training development and delivery.
* Knowledge of equality, diversity and inclusion and its relevance to PPIEP.
* Knowledge of NIHR guidance on working with underserved communities and its relevance to PPIE.
* Understanding of the NHS and its research priorities.
* Motivated to improve the quality and understanding of PPIEP amongst researchers.
* Experience of line managing staff.
* Experience designing and delivering PPIE training and resources.
* Experience developing and providing oversight of a service.
Communication and Relationship Skills
* Excellent verbal and written communication skills; able to communicate effectively at all levels across the organisation.
* Effective interpersonal skills at all levels and the ability to quickly establish credibility.
* Ability to develop formal and informal networks to share learning within the trust and with local and national bodies.
* Strong leadership and motivational skills to work with multiple individuals from differing professional backgrounds.
* Experience supporting researchers with PPIEP at different stages of the research cycle, including running online and in-person events.
* Ability to build effective relationships with stakeholders and exercise tact and discretion with confidential information.
* Experience using facilitation, coaching and influencing skills to empower and support staff.
* High self-awareness and emotional intelligence to challenge ways of working with empathy and manage resistance to change.
Analytical and Judgement Skills
* Able to assess and evaluate project progress against timescales and objectives and provide solutions for deviations.
* Ability to set longer-term plans and contingencies when deviations occur.
* Analytical and problem-solving skills with the ability to interpret data to influence practice.
* Ability to design, create and maintain information systems (databases and spreadsheets) for service improvement.
* Understanding of the external environment and implications of findings; identify and implement improvements to systems and service provision.
Planning and Organisation Skills
* Excellent time management and organisational skills to manage a varied workload and meet deadlines.
* Able to develop and implement short, medium and long-term plans in partnership with others to deliver benefits for patients, staff, and the organisation.
* Knowledge of project management methodologies to plan and implement service improvements and ensure delivery of outputs and benefits.
* Experience of delivering training or running events in the NHS or academic environment.
Physical/Other
* Resilient and adaptable to changing pace and priorities.
* Ability to work flexibly as part of a small team and assist in different areas as required.
* Ability to travel independently and work across multiple sites locally, regionally and nationally.
Note: This description reflects the current requirements and may be subject to change during the recruitment process.
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