Job Description
I’m hiring for our long-term client – this time for a Technical Support Engineer or Application Support Engineer within the User Experience UX role with one of my favourite hiring managers – a strong, collaborative team and a high-performing environment.
* Contract: 12-month PAYE | Inside IR35 + strong possibility of conversion to FTE
* Salary: Up to £41,000 per annum
* Location: Staines, Surrey – Hybrid, 2 days onsite (40 minutes by train from London)
* Start: ASAP
* Hours: 40 hours/week | Weekly pay | Laptop provided
What’s the role?
You’ll support customers working on a cloud-based enterprise platform – helping troubleshoot UI-related issues, debug frontend behaviour, and create small scripts that streamline issue resolution. It’s hands-on, technical, and customer-facing.
You’ll collaborate with global engineering and support teams and have a direct impact on improving customer experience and internal support processes.
We’re looking for someone with:
* UI development or support experience
* Exposure to at least two of: ReactJS, GraphQL, AngularJS, AJAX, CSS, Mobile app development
* Ability to read/debug JavaScript and use browser developer tools
* Scripting with JavaScript, Python, Bash or Shell
* Understanding of MySQL or Oracle
* Strong communication skills and a solutions-driven mindset
Nice to have:
* Experience supporting cloud-based SaaS platforms - if you have ServiceNow experience, it is a huge plus.
* Familiarity with tools like Splunk, Eclipse, Android Studio
Why apply?
If you enjoy solving technical puzzles, working closely with customers and dev teams, and want to grow within a well-supported environment – this is a solid move.
Interested or want to know more? Drop me a note here or email som@principlehr.com
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