Summary
Whilst this apprenticeship will lead to a qualification in Business Administration, you will be providing administrative support for aspects of finance, Health & Safety, HGV Vehicle Compliance & AEO. This role is part of a new department with two long-term members of staff, so it's an exciting opportunity to grow and shape the department with us.
Wage
£15,704 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
You will earn at least the NMW for an Apprenticeship (in the first year) and NMW for Age Group thereafter.
Training course
Business administrator (level 3)
Hours
Monday- Friday 08:30- 17:30 with a 1-hour unpaid lunch break each day. No weekend work required in this role.
40 hours a week
Start date
Monday 17 November 2025
Duration
2 years
Positions available
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
This role is to provide administrative support for aspects of Compliance within a Logistics company.
Full training will be provided, although previous knowledge in Health & Safety and/or finance would be beneficial.
Duties to include assisting with, but are not limited to:
* Data entry and processing of invoices, business costs, insurance claims, event reports and other similar items
* Month-end and year-end procedures, including preparation of reports
* Maintenance of accurate digital transport finance and vehicle compliance records
* Aid with updating and the communication of health & safety records including accident reports, training records, risk assessments and health and safety policies and procedures
* Initiate follow up communication to ensure internal reports are received and tasks completed
* Filing using our existing digital systems
Where you'll work
Halesfield 19
Telford
TF7 4QT
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
SR APPRENTICESHIPS LIMITED
Training course
Business administrator (level 3)
What you'll learn
Course contents
* Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
* Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
* Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
* Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
* Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
* Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
* Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
* Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
Apprentices benefit from a blended learning programme that includes:
* Skills coaches and tutors, Delivery sessions and Self-study tasks for apprenticeship work
* On-the-job training
* Online learning
* Regular progress reviews with Line Manager and Apprenticship course tutor
Typipally 6-hours of the working week will be spent doing off-the-job training for the apprenticeship course.
More training information
Business Administrator Level 3.
The virtual learning environment (VLE), Onefile provided by SR Apprenticships is a fully interactive learning tool to support the learning of anyone on this course. Through the VLE, Learners are able to access resources such as fact sheets, short courses, videos and tutor discussions both live and pre-recorded. It also hosts interactive activities that will form part of portfolios of evidence, and any external work completed will also be uploaded and added to the portfolio.
The VLE hosts content to enable Learners to work through any of the modules (this learning will also be supported by the allocated work-based tutor). On the VLE, Learners will find additional content and support for their programme.
This standard requires Learners to continue to develop themselves within their role during working hours. These activities will likely be part of their usual activity and will not require additional time away from the business. These activities will be discussed with the tutor assessor on a monthly basis and can include:
* VLE Activities
* Team meetings (where activity can be attributed to knowledge skills or behaviours)
* Self reflection – reflection on work undertaken, learning and studies
* Workbook activities
* Line Manager reviews/121’s
* Project meetings or project work (where activity can be attributed to the standard)
Requirements
Essential qualifications
GCSE in:
* English (grade Grad 4/C)
* Maths (grade Grade 4/C)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
* Communication skills
* IT skills
* Attention to detail
* Organisation skills
* Problem solving skills
* Administrative skills
* Analytical skills
* Logical
* Team working
* Initiative
* Patience
Other requirements
Unlike many areas of business, our department is not focused on work being completed as fast as possible and is instead heavily dependant on accuracy due to the importance of what we do. We currently out-source a lot of Health & Safety services but we are now transitioning to managing H&S in-house, so it's an exciting time to join and be a part of this journey! So if you're open-minded, flexible and keen to learn this would be a perfect role for you.