Trump Turnberry is ready to receive applications from exceptional, talented individuals to join our legendary team.
Position Scope:
Pool & Fitness Attendants are responsible for delivering exceptional service to guests and members in all aspects of the spa operation, in line with Forbes standards, while providing excellent five-star client care. They are responsible for revenue generation through upselling personal training and cross-selling other spa & resort services. They also perform spa setup and close-down procedures and ensure all guest amenities are replenished throughout the day.
Job Functions:
* Maintain adequate pool coverage, including lifeguard duties such as pool tests and monitoring cleanliness. Coordinate with technical services to maintain the pool plant room.
* Keep equipment and guest supplies in the fitness and spa areas clean and stocked.
* Ensure the cleanliness of the entire spa, including changing rooms, toilets, showers, and relaxation areas.
* Follow opening and closing procedures accurately and report any maintenance issues to the Duty Manager.
* Achieve sales targets set by the Spa Manager by encouraging clients to return through recommending ongoing fitness programs and cross-selling services and products.
* Assist in driving personal training revenue by recommending suitable sessions based on client goals, in collaboration with the Fitness Instructor.
* Provide personal training, gym instruction, and fitness programs tailored to guests' needs, monitoring their progress regularly.
Candidate Specification:
* Must be eligible to live and work in the UK.
* Willing to adhere to strict grooming and uniform standards.
* Previous experience in a spa or leisure environment is essential.
* Possession of relevant lifeguarding qualification is required.
* First aid qualification is desirable.
* Fitness qualification is preferred but not essential.
* Flexible to perform additional duties as deemed reasonable by management.
Benefits:
* Subsidized staff accommodation (if required).
* Access to a meal on duty in the staff canteen.
* Turnberry Friends & Family Rooms Programme with discounted room rates at Trump Turnberry for employees and their families.
* Discounts at Food & Beverage outlets and the Golf Professional Shop.
* Use of resort facilities including spa, gym, and golf, with some restrictions.
* Discounted room rates at all Trump Properties for employees and friends & family.
* Uniforms provided and laundered at the company's expense.
* Employee Assistance Programme offering support services.
* Ongoing training, hospitality, and apprenticeship programs.
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