Our client is a fast-scaling e-commerce brand that has rapidly become a market leader in the outdoor living space. Since launching in 2022, they’ve doubled revenue year over year and are now on pace for mid-8-figure sales by 2026—with nine figures in sight.
We’re looking for a Fulfillment & Inventory Manager to own and optimize daily fulfillment operations — from inventory accuracy and delivery performance to vendor management and SOP improvement. You’ll be the go-to person for keeping things running smoothly, especially when it comes to large-item or palletized shipments.
What You’ll Do
* Resolve delivery exceptions and fulfillment issues across multiple DCs
* Reconcile inventory mismatches and ensure data integrity across systems
* Manage distribution center relationships and hold partners accountable
* Improve shipping, returns, and part workflows through SOP and process updates
* Coordinate cross-functionally with customer support, purchasing, and systems teams
* Track and report on key metrics: SLA adherence, error rates, returns, and part accuracy
* Coach and support junior fulfillment team members
What You Bring
* 3–5 years of experience in eCommerce or 3PL fulfillment/logistics
* Experience with large or bulky items (furniture, outdoor goods, appliances, etc.)
* Familiarity with Shopify, Airtable, Excel (or similar tools)
* Strong communication and follow-through with vendors and internal teams
* Excellent under pressure, calm and methodical when solving problems
* Able to dig into root causes and propose process improvements
* Comfortable building new systems while handling daily execution
Preferred Background
* Worked directly inside or closely with a DC — understands pick/pack/ship
* Managed outbound flows, LTL shipments, or coordinated delivery SLAs
* Exposure to parts and returns workflows
* Comes from a growing eCommerce brand, 3PL, or logistics-heavy retailer
This role is a great fit for someone who thrives in fast-moving environments, wants ownership over fulfillment ops, and enjoys creating structure out of complexity.