About The Role We are looking for an experienced Talent Manager and Brand Ambassador with proven experience in mentoring, coaching, development, performance management, succession planning, programme design and facilitation. You will be Simply putting our people first, a key partner and driver for performance and engagement across all parts of our business. In this role, you will be responsible for reviewing our training needs to identify opportunities for alignment and ensuring best practice is shared and created. You will develop and manage our learning platform enriched with content to support learning and provide quality, in-depth and consistent learning experience for our people. This will reflect in our interactions with our customers, whilst also growing our business and enhancing performance and engagement. This role reports to our Chief People Officer. About Us Back in 2000, Ashley and Susan King had a vision: to make moving homes simpler and less stressful. What started as a small corporate panel manager for estate agents quickly grew into something much bigger. By 2009, we shifted our focus to the independent estate agency and mortgage broking market – and that’s when Simply Conveyancing Property Lawyers was born. From the early days, we’ve never stopped innovating. Today, we’re proud to be the highest-rated residential conveyancing law firm on Feefo and Trustpilot. Our team of over 100 dedicated professionals, based across the UK, works to make every home move as smooth as possible. Innovation is in our DNA – we’ve made legal history as the first property law firm in the UK to integrate Alexa into our systems. This means our clients can get real-time updates, guidance on paperwork, and answers about the conveyancing process – all with a simple voice command. It’s just one of the various ways we keep our clients informed and in control. At the heart of everything we do is our culture of Customer Excellence. We don’t just aim to meet expectations – we strive to exceed them. By keeping communication clear and proactive between clients, estate agents, and lawyers, we remove the confusion and frustration that often comes with moving home. Because for us, it’s not just about transactions – it’s about people, trust, and making life easier. Our mission at Simply is simply: to deliver exceptional conveyancing services driven by a trusted team of property experts who care about giving our customers a stress-free experience and peace of mind. Our Values We raise the bar by striving for excellence every day – showing up as our best selves, taking pride in our work, and embracing feedback as a chance to improve. We delight our customers by putting them at the heart of everything we do, listening carefully, communicating clearly, and delivering solutions that make their experience simple and rewarding. At the same time, we grow together by learning, sharing, and supporting one another to achieve more. And above all, we make a difference – building strong relationships, caring for our colleagues and communities, and creating a positive impact through collaboration, empathy, and innovation. Roles And Responsibilities Include Define the Talent Management priorities and align with our Business Strategy and needs Partner with our Business Leaders to identify opportunities and deliver training solutions to drive positive performance and behaviours that reinforce our organisational values Establish a framework to measure learning effectiveness, including a dashboard to leverage data for informed decision-making and performance improvement Manage our learning platform and align on content best suited to the needs of the organisation and adopt digital learning tools and channels, including e-learning and virtual classrooms Lead the Performance Management process, by implementing goal setting, mid-year and year-end reviews, while providing the necessary tools to facilitate and ensure quality and meaningful discussions Develop, mentor and coach leaders and teams and identify a suite of internal and external coaches/mentors Conduct regular skill gap analysis and together with our business partners, identify key Talent, critical Roles and subsequent training needs to address the succession gap through Talent review and performance management Design and deliver programmes to address business development needs, with a strong emphasis on building management and leadership capabilities Align learning priorities with workforce planning and emerging business trends Forecasting and managing the training budget, working collaboratively with local teams to ensure this is linked to training plans and priorities Collaborate with our HR and Marketing team to ensure consistency in Branding Provide insight, feedback and best practice to continuously look at ways that we can improve education, development with a view on delivering and sharing these insights Review, design and implement an onboarding programme for new starters, liaising with the business partners and talent acquisition team to ensure the employee experience is both engaging and informative From a compliance perspective utilise the LMS and maintain audit ready records Manage our annual engagement survey process, including the creation, distribution and post engagement results to action, to ensure we continue to communicate, identify opportunities for collaboration and drive overall performance and engagement across our business Integrate DE&I principles into all training and learning programmes and develop initiatives to support inclusive leadership Negotiate our contracts and manage partners/vendors to ensure they deliver Knowledge Skills And Experience Requirements Understanding of the Conveyancing industry preferred, although not required Experienced facilitator and training manager with proven success in mentoring, coaching, program design and facilitation Proven experience in the Talent Management process, including performance management, Succession Planning and people development Strong commercial mindset and business acumen, with demonstrated experience designing quality programmes that drive overall performance and engagement at all levels Experience managing and leveraging the best out of a Learning Management System (LMS) for hybrid workers Excellent understanding of the learning and development process in the operations and delivery of training programmes Ability to evaluate needs and provide insights to make informed decisions for success Experience with building relationships, influencing, and managing executives and external partners in a fast-paced environment Agile and able to prioritise workload and meet deadlines, whilst working at pace Experience dealing with senior stakeholders, including Executives and Board members Strong presentation and communication skills An experienced brand ambassador with the ability to represent business Confident IT, MS Office user (Word, Excel, Outlook, PowerPoint) This is a hybrid role, where you will be required to travel to Daventry at least 1 day a week or more pending on training requirements and will require flexibility to travel to our other offices in Cardiff and Leeds when necessary Please note closing date for all applications is 5pm Monday 15th December 2025. We reserve the right to close the role earlier than the above date should applications exceed the required number. Equal Opportunity Employer We welcome applications from all suitably qualified candidates regardless of their race, gender, disability, religion/belief, sexual orientation or age. If you have a disability and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you in the application process, assessments (if required) and interview. Any disability related information you disclose to us for this purpose will not be used to determine your capability for the role, but purely for the purpose of making reasonable adjustments during the recruitment process. If you require this job advertisement in a different format, additional support with your application, or need to discuss any reasonable adjustments please contact HR@simplypropertylawyers.co.uk. Simply Conveyancing Property Lawyers (“Simply”) is one of the UK’s leading providers of residential conveyancing services to home movers. Through embracing technology and driving best-in-class client service, Simply has become one of the fastest growing conveyancing businesses in the UK. Our reputation for excellent customer service is underpinned by leading ratings on review sites such as Trustpilot, Feefo and Google. We employ c. 300 staff from our headquarters in Daventry and offices in Cardiff and Leeds, alongside a team of professionals working remotely. We offer an industry leading reward package, in-house learning and development expertise and the ability to achieve professional qualifications.