Your newpany
Hays are delighted to be partnering with an award-winning estate agency with a legacy of excellence since 1987. As a trusted leader in Northern Ireland’s property sector, our clientbines industry-leading technology with a customer-centred approach, ensuring efficient, high-quality services.They are now looking for a Senior Maintenance Officer to join their team, providing expert oversight of property maintenance, inspections, andpliance while ensuring landlords, tenants, and internal teams receive outstanding service.
Your new role
As Senior Maintenance Officer, you will be responsible for managing maintenance operations across our property portfolio, ensuring all work ispleted promptly and to the highest standard. You will supervise maintenance activities, manage contractors, conduct inspections, and implement preventative maintenance plans while ensuringpliance with health and safety regulations.
Key responsibilities will include, but are not limited to:
Maintenance Operations:
1. Receive and monitor all iing work orders for managed properties via internal software, ensuring systems remain up-to-date.
2. Liaise with landlords for approval to instruct contractors and ensure timelypletion of works.
3. Coordinate contractors, ensuring appropriate assignments for each work order.
4. Process contractor invoices and close out work orders uponpletion.
5. Organise and maintain planned maintenance schedules for managed properties.
6. Collaborate with sales and rental departments to facilitate maintenance/building work quotations.
Inspections &pliance:
7. Conduct property inspections, identifying and documenting maintenance needs.
8. Manage inspection schedules and ensure timelypletion via diary management tools.
9. Prepare inspection reports using required software, ensuring accurate records.
10. Initiate required maintenance based on inspection findings and overseepletion.
11. Ensure health and safetypliance, maintaining high standards across all properties.
Other Duties:
12. Handle telephone queries, book appointments, and provide customer service.
13. Assist with chasing rental arrears and other financial accounts duties.
14. Maintain accurate property records using internal systems.
15. Support the rental department with enquiries and viewings when necessary.
16. Perform other administrative duties as required by CPS Property.
What you'll need to succeed
17. Minimum 2 years’ experience in property maintenance or a similar facilities role.
18. Strongmunication and interpersonal skills with a customer-focused approach.
19. Ability to work independently and as part of a team, managing multiple tasks efficiently.
20. Excellent problem-solving skills with keen attention to detail.
21. Proficient in Microsoft Office Suite (Excel, Project, PowerPoint, Word, Outlook).
22. Thorough knowledge of health & safety regulations andpliance requirements.
What you'll get in return
23. Be part of an award-winning estate agency with a long-standing reputation for excellence.
24. Work in a dynamic and customer-focused environment.
25. Enjoy a supportive team culture that fosters career development.
If you have experience in property maintenance and are looking for a role in a leading estate agency, we’d love to hear from you!