Permanent and fixed term (until March 2028) vacancies based at East Suffolk, Fenland, Breckland and West Suffolk Councils
Offices in Lowestoft, Melton near Woodbridge, Thetford, Bury St. Edmunds and March
Starting salary £25,146 per annum
Full time
About the role
We're looking for a number of motivated and detail-oriented individuals to join our team at Anglia Revenues Partnership (ARP). This is a fantastic opportunity to contribute to a high-performing, customer-focused service that plays a vital role in supporting our communities.
We welcome applications from people of all backgrounds, lived experiences and neurodivergent individuals. If you're passionate about making a difference and want to work in a supportive and inclusive environment, where everyone can thrive, we'd love to hear from you.
What you'll need
* Team player and can work on own initiative
* Great communication skills – written and verbal
* Monitor client accounts to check payments received
* Excellent customer service skills
* Accurately update computer systems & records
* Keep up in a fast-paced partnership environment
* Liaise with other departments, Citizens Advice and Department for Work and Pensions
* Ability to work from home where necessary
* Could be required to travel to Thetford for training although a full programme of remote e-training is currently in place
* And above all enthusiasm!
Why join us?
* Generous Local Government Pension Scheme
* Flexible working options to support work-life balance
* Agile working – a blend of office and home-based work
* Access to a unique employee benefits package
* Full training and ongoing support
* Health and wellbeing initiatives
* A culture that values continuous learning and development
* Career progression opportunities
Contact
To find out more about these opportunities and have an informal conversation about the role, please contact Andrew Rose on 01842 778028 or Andrew.Rose@angliarevenues.gov.uk.
Visit our website www.angliarevenues.gov.uk.
Closing date: 11:30pm on 12th May 2026.
Interview date: w/c 18th May 2026 (provisional dates 21st and 22nd May 2026).
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