Reablement & Bridging Senior Care Officer
Cardiff Council
Cardiff, CF104UW
£30,389 per year - estimated ?
Contract
NEWREMOTE
You are a motivated and detail-oriented individual with a strong commitment to delivering exceptional customer service. Your adaptability allows you to thrive in a dynamic environment, and you have excellent communication skills to work effectively with diverse teams. A proactive problem-solver, you consistently strive to improve processes and outcomes. This role involves handling customer inquiries, resolving issues efficiently, and providing accurate information about products and services. You'll be expected to maintain detailed records of interactions, collaborate with other departments to enhance service delivery, and contribute to ongoing process improvements. The position includes some remote work, depending on the weekly rota.
* Strong communication skills
* Customer service expertise
* Problem-solving abilities
* Attention to detail
* Adaptability
* Teamwork
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