Job Title: Junior Service Design Assistant
Role Type: Contract
Length: 6 months initial
Location: Dartford (1-2 days per week)
Our client is looking for a proactive and organised Junior Service Design Assistant to support projects through service design, transition and operational readiness. This is a great opportunity for someone with strong people skills and an interest in service management to help improve documentation, support models and project handovers.
Key Responsibilities:
* Attend project meetings and support teams with service design guidance.
* Review service design documents and recommend improvements.
* Create support models and transition pages for projects.
* Work with project managers to track completed transition tasks.
* Create, review and update project and service wikis with support team leads.
Key Experience:
Essential:
* ITIL experience
* Experience in a similar role.
* Strong organisational skills
* Excellent interpersonal skills
Desirable:
* ITIL qualification
* Confluence experience
* ServiceNow experience.
If this sounds like the role for you, please provide an up to date CV for consideration and apply NOW!