Senior Customer Relationship Manager
£30,000 - £35,000 + Hybrid Working + Excellent Benefits
Coventry / Warwickshire Area
Are you passionate about building strong customer relationships and delivering exceptional service?
Do you enjoy solving problems, analysing data, improving processes and acting as a trusted partner to your customers?
If so, wed love to hear from you.
Our client is a successful and growing B2B organisation looking to appoint a Senior Customer Relationship Manager to join their commercial team.
This is far more than a traditional customer service position. Acting as an internal Account Manager, youll take ownership of a portfolio of key customer accounts, becoming their trusted point of contact and ensuring they receive an outstanding customer experience at every stage of their journey.
Working closely with both customers and internal stakeholders, youll proactively identify opportunities to improve service levels, resolve challenges, strengthen relationships and support long-term account success.
Key Responsibilities
Ma...