Please be aware that this role is based in the Milton Keynes store and you will be responsible for assisting retail customers directly.
There are specific hours for this role that average 17.17 per week on a 2 week rotation plan. Please find this attached on our jlpjobs website.
Key Responsibilities
It is a fast paced role, particularly during busy periods and your day-to-day responsibilities will include:
- Offering exceptional customer service to our customers by showing empathy with their product related issue.
- Keeping the customer up to date with product repairs.
- Adhering to the business systems and processes to minimise loss and protect profitability.
- Troubleshooting technical issues as a first point of resolution where possible.
- Supporting the wid...