Salary: £60,000 - 90,000 per year Requirements: Extensive programme and project management experience across multiple delivery models Proven experience leading large, multi-faceted technology transformation initiatives Strong background working in Agile environments Experience in service management with a focus on operational excellence Ability to understand and interpret operational data, metrics, and performance measures Strong commercial awareness and experience managing costs, risks, and suppliers Excellent problem-solving skills, with the ability to challenge existing ways of working and drive better outcomes Highly effective communicator with strong leadership and stakeholder management skills Experience working with technology in Supply Chain and Logistics environments Passion for solving complex problems and fixing root causes, not just symptoms Open-minded, curious, and motivated to improve how things are done Highly organised with a focused, structured approach to delivery Responsibilities: Lead the planning, execution, and delivery of complex technical programmes from inception to completion. Supervise multiple technical deliveries and product development streams, managing cross-team and cross-vendor dependencies. Ensure all programmes align to organisational strategy, objectives, and transformation goals. Provide clear oversight of delivery progress, risks, dependencies, and outcomes. Act as a trusted partner to Product, Engineering, and senior business stakeholders. Build strong, trust-based relationships with internal teams and external suppliers. Drive engagement through clear objectives, outcomes, and measures (e.g. OKRs). Confidently challenge assumptions, scope, costs, and delivery approaches where required. Manage, empower, and support team members through coaching, mentoring, and delegation. Encourage progression, engagement, and retention within delivery teams. Operate as a servant leader, fostering collaboration and shared ownership of outcomes. Promote a culture of continuous improvement across people, process, and technology. Own the creation of business cases to articulate benefits and secure investment. Manage programme budgets, costs, risks, and dependencies, ensuring appropriate controls and mitigation strategies are in place. Lead impact assessments and provide informed challenge on proposed delivery approaches and supplier quotes. Support the Head of Technology Programme Management in delivering team objectives and shaping future strategy. Coordinate platform upgrades, critical maintenance, and hardware/software enhancements. Lead the evaluation of new data and technology tooling, coordinating proof of concepts through to implementation. Apply appropriate delivery methodologies (Agile, hybrid, or traditional) depending on programme context. Maintain a service-first mindset, ensuring solutions are robust, supportable, and operationally effective. Technologies: Hardware Support More: We are a large, complex organisation currently undergoing a multi-year digital and technology transformation in our supply chain and logistics landscape. We are seeking an experienced Senior Technical Program Manager to provide strategic leadership and hands-on delivery across multiple high-impact technical programmes. This role is based in London with a hybrid work model, allowing flexibility and collaboration among our teams. We are committed to inclusion, diversity, and equal opportunities, welcoming applications from all backgrounds. last updated 13 week of 2026