Job Description The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists.
Please, note this is a part time job only. Total of hours in a week is 17.5h
Job Description:
Company Description
GroundScope is a global managed business taxi service provider delivering safe, reliable, and cost-effective ground transportation solutions to corporate clients. With a network of fully vetted Service Partners in 500 cities, GroundScope ensures a licensed, insured, and competitively priced service on every booking. The company emphasizes safety, security, and high-quality customer support for leading global corporate clients.
Role Description
This is a part-time remote role for a Customer Service Executive to join the GroundScope team. The Customer Service Executive will be responsible for managing customer inquiries, providing support, ensuring customer satisfaction, and delivering a seamless customer experience. They will engage with clients via various channels including emails and phone calls to address their needs and offer assistance.
Qualifications
Customer Service Executive and Customer Support skills
Customer Sa...