Housing Solution Advisor - Homelessness Team
Job description
37 hours per week
An exciting opportunity has arisen for a dedicated individual to help clients at risk of homelessness or living in unsuitable accommodation. We are seeking front line Housing Solutions Advisors to join a team that makes a difference and transforms lives.
The primary role of the Housing Solutions Advisor is to undertake homeless assessments and process applications to the Authority’s Common Housing Register. The key objective is to prevent homelessness by producing innovative solutions to help clients remain in their homes or find alternative accommodation. An effective Housing Solutions Advisor will have experience managing complex and detailed casework, knowledge of homelessness legislation, and the ability to make enquiries and legal decisions in line with statutory duties.
Working as part of a busy team, you will need to work well under pressure and on your own initiative, managing your own caseload to Bridgend’s service standards. To succeed, you should be a good problem solver, able to work assertively and sensitively, and be a good team player.
The successful candidate will be able to plan and prioritise work effectively to contribute towards delivering a high-quality housing service. You must be able to work collaboratively with partner agencies to prevent homelessness and reduce reliance on temporary accommodation. Adaptability and responsiveness to changing circumstances are essential.
We encourage interested candidates to discuss the role further with our Team Manager, Joanne Ginn, by calling 01656 643643. This provides an opportunity to learn more about the role, ask questions, and receive advice on your application.
Protecting children, young people, or adults at risk is a core responsibility of all council employees.
The council’s Hybrid Working Policy applies to this post, providing a framework for working hours between home and the office.
Closing Date: 20 May 2025
Benefits to working at Bridgend County Borough Council
Job Description & Person Specification
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