Field service engineer

Overview

Is it time to start thinking about a career change, and do you have a passion for wanting to work for one of the leading manufacturers in their field? A global leading manufacturing company has a newly created opportunity for a Field Service Engineer to join the team in the DE11 to DE15 area. The position has been created due to further expansion of the region. The position offers many opportunities for progression once you have joined the business. As one of the largest manufacturers in their field, they are highly supportive in career development and offer an exceptional training and development program, where you will be supported in ongoing training. They offer an impressive salary and benefits package with an OTE of £45k in your first year, a Company van with personal usage allowed, PDA & Mobile Phone, Overtime paid at time and a half, full door-to-door payments, company pension scheme, 25 days' holidays + Bank Holidays and much more.

Responsibilities

Reporting to the Service Team Leader, you will be in control of the maintenance, service, and repairs of material handling equipment on various customer sites within your postcode area. You will be working with an assortment of equipment, including electric trucks. Managing your own work in progress, ensuring all relevant paperwork is completed accurately, attending regular training courses to maintain up-to-date knowledge of equipment, and being an active team player sustaining the company's prestigious reputation. You will be working with everything from small pallet trucks, through to IC trucks, VNA trucks, and automated trucks; you will be required to find, diagnose, and rectify faults, and undertake preventative maintenance on forklifts and other material handling equipment at their customer sites.

Requirements

• NVQ Level 3 qualification is essential – Certificates will be required.
• Vehicle Technician, HGV Technician or Roadside Recovery all considered.
• Technical experience in Engines, Electrics (Diagnostics) and/or hydraulics.
• IT Literate and be comfortable with using the latest technology.

Salary and Benefits

• OTE circa £45k in your first year.
• Full Door-to-Door.
• Covering a patch that sits within your postcode area, so you don't have to stay away from home.
• Overtime paid at time and a half over a standard working week.
• Standard 40‑hour week, Monday to Friday.
• Fully expensed company van from day one of employment. Personal usage allowed.
• 25 days holiday + all bank holidays and additional holidays for length of service.
• Company Pension Scheme, 6% contribution.
• Discount Team, with access to deals from some of the largest brands.
• Employee Incentive Scheme.
• 6-week training program which is a combination of Buddy System, Face to Face training and E‑Learning.
• Extremely supportive Team Leader and Manager.
• Long‑term training development plans, some of the best in the industry.
• Opportunity for growth through the technical grading process.
• Opportunity for the right candidates to undertake extended learning (Degree level).
• They support their engineers with local and national technical support.
• Laptop and phone provided.
• All specialist tooling is provided, and a tool replacement policy is provided by the company (Wear and Tear).
• Ensuring you are safe and look the part, all PPE supplied, company‑cleaned specialist workwear.

Additional Information

This is a fantastic opportunity for a Vehicle Technician or similar to progress their careers with an OEM.