We lead the UK’s diplomatic, development and consular work around the world. We employ around 17,000 staff in our global network of 281 offices worldwide. Our UK-based staff work in King Charles Street in London, Abercrombie House in East Kilbride and in Milton Keynes.
Your role with us
Consular and Crisis Directorate assists British nationals abroad as well as coordinating the FCDO’s response to international crises. Our work touches the lives of British people in difficult and sometimes extreme, high-pressured circumstances.
As Consular and Crisis Officer, you’ll be the main point of contact and a listening empathetic ear for British national distress and overseas. You’ll work on issues like the loss of their passport, hospitalisation or arrest, and the death of a relative overseas. Leading on the logistical and operational elements of the crisis response. To do this effectively, you’ll need to manage external relationships with the Police, British Red Cross and Royal British Legion.
We have four departments: Strategy and Network (SND), Consular Assistance (CAD), Consular Services (CSD), Crisis Management (CMD). You’ll start in a three-year placement on one and then move onto another. In any department, you’ll work with an array of colleagues, including supporting senior colleagues with budget management and helping to orientate new colleagues. From experience, you’ll learn how the FCDO can improve its approac...