Customer Agent – Live Chat South Manchester Permanent £24500 salary benefits Are you a customer service agent? With a passion for delivering exceptional support through emails and live chat? Then we want to hear from you! You will be working for a leading insurance specialist offering product knowledge through customer service advise to new and existing customer through a crm systems • Halding live chats and emails correspondence • Retaining and customers • Achieving KPI’s • And understanding brand awareness The ideal candidate will have • A strong background in customer service and live chat • Ideally from an insurance background • Ability to work to KPI’s • Excellent relationship building Benefits: - • 25 days holiday with 1 additional day given for each full year worked (up to a maximum of 28 days). You can buy or sell up to 5 days holiday a year. • Birthdays off • A clear career path including quarterly objectives and annual reviews • Financial support for Professional Qualifications • Loyalty bonus of £1,500 per year • Quarterly staff recognition awards • Long service awards • Sabbatical of 12 weeks after 10 year anniversary • Workplace pension • Annual social events e.g. Day at the races, Christmas party, Boat party • Regular Wellness events in the office • And much more Apply today