Job Description
Aftersales Manager
Location: Bristol
Salary: £50,000 Basic | OTE £60,000–£65,000
Hours: Monday – Friday (Saturday oversight if required)
The Opportunity
A fantastic opportunity has arisen for an experienced Aftersales Manager to join a well-established and high-performing dealership in Bristol.
This role requires a commercially driven leader who can take full responsibility for the Service and Parts departments, driving performance, profitability and customer satisfaction.
Key Responsibilities
* Full management of Service and Parts departments
* Driving labour sales, productivity, efficiency and overall departmental profitability
* Managing, motivating and developing Service Advisors, Technicians and Parts teams
* Monitoring and improving KPIs including labour sales, recovery rates and CSI
* Budget control and financial performance management
* Ensuring compliance with manufacturer and FCA standards
* Maintaining strong customer retention and aftersales growth
The Ideal Candidate
* Previous experience as an Aftersales Manager or experienced Service Manager ready to step up
* Strong understanding of workshop KPIs and aftersales performance metrics
* Proven leadership and team development skills
* Commercially aware and target-driven
* Strong customer service focus
* Full UK Driving Licence
What’s On Offer
* £50,000 basic salary
* Realistic OTE £60,000–£65,000
* Company car / allowance
* Strong brand support
* Career progression opportunities within a growing group