Nottingham University Hospitals (NUH) is the biggest employer in Nottingham with over 19,000 staff
Compliance, Performance and Operations Manager
Band 8a
Main area Estates Grade Band 8a Contract Permanent Hours Full time - 37.5 hours per week Job ref 164-7118104-A
Site Both Town NOTTINGHAM Salary £53,755 - £60,504 Per annum Salary period Yearly Closing 10/07/2025 23:59
Job overview
Join Our Team as a Facilities Compliance, Performance, and Operational Manager!
Are you ready to make a significant impact in the realm of facilities management? We are seeking a dedicated and experienced Facilities Compliance, Performance, and Operational Manager to join our Facilities Senior Management team. In this pivotal role, you will support the day-to-day operational leadership and management of a diverse range of soft services within the Directorate of Estate and Facilities Management.
Key Responsibilities:
Lead all auditing efforts to ensure full compliance with statutory regulations and approved codes of practice, particularly in Health and Social Care.
Collaborate with the Facilities Department, the Trust, and our partners to maintain the highest standards of operational performance and compliance.
Why Join Us?
Be part of a dynamic senior management team driving excellence in facilities management.
Influence the compliance landscape and ensure that our services meet and exceed industry standards.
Work in an environment that values innovation, collaboration, and continuous improvement.
If you are passionate about facilities management and ready to lead in ensuring compliance and performance excellence, we want to hear from you! Apply now to take the next step in your career and help us shape the future of our facilities.
Main duties of the job
This role is responsible for co-creating, monitoring, and reporting the Facilities Department’s compliance performance with respect to statutory and Regulatory requirements Trust-wide, including external Contracts. Additionally, they will need to provide specialist expert compliance advice.
The post holder is responsible for supporting the Soft FM Management team by providing a full and flexible business administration & compliance service, assisting with the preparation of business cases, operational development proposals and lead the operational management of all Facilities digital Systems. Writing, delivering, and presenting assurance reports to the Estates and Facilities Directorate in a timely manner. These services include Business Performance (Statutory and Mandatory record keeping and management), administration support, contract management and managing & coordinating compliance models & systems.
Working for our organisation
With over 19,000 staff, we are one of the biggest employers in the city with a central role in supporting the health and wellbeing of our local population. We play a leading role in research, education and innovation.
Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at NUH we will endeavour to turn your job into a career!
We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are striving to be better represented at NUH.
Detailed job description and main responsibilities
Please refer to the job description and person specification attached to the advert for the full details.
Person specification
Training & Qualification
* Educated to Degree level or equivalent in a professional qualification or relevant experience in the specific discipline at a comparable level for a proven significant time.
* Further specialist knowledge facilities management knowledge or experience to Masters level equivalent.
* Sustained record of continued professional development
Experience
* Knowledge of Healthcare/National Standards
* Proven track record of managing a variety of projects
* Experience of preparing and presenting reports and complex information, written and verbal to a range of audiences including writing policies/ procedures and protocols
* A clear understanding of the use of performance metrics to drive improvement
* Ability to quality assure information prior to being presented to the senior management team
* Experience of Facilities Management environment – particularly related to health care.
Communication & Relationship
* Utilise persuasive, motivational and negotiating skills with empathy, to engage effecticely with NUH colleagues, Staff Side, contractors and suppliers, in negotiations.
* The postholder will be required to liaise and work collaboratively with multi-disciplinary project teams, external professional design consultants and contractors if and when required.
* Ability to provide and receive, analyse and translate to different teams, highly complex data and information to maintain performance and facilitate service improvement
Analytical and Judgement
* The postholder will be required to produce and/or analyse and interpret complex numerical and written information and be able to resolve issues surrounding conflicts of interest and data.
* Ability to use a number of different data sources – Nervecentre, MiCAD, Food ordering systems, PLACE and Accessing Model Hospital Data.
* The postholder will be responsible for setting, monitoring and reporting on the facilities department compliance performance
* The postholder shall provide a full and flexible business administration and compliance service, fully utilising appropriate Trust systems
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Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at the NUH we will endeavour to turn your job into a career!
We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are striving to be better represented at NUH.
Applicants are kindly requested to refrain from using AI at any stage during the recruitment process.
Closing Dates: Please submit your application form as soon as possible to avoid disappointment; we reserve the right to close vacancies prior to the published closing date if we receive a sufficient number of completed application forms.
Communication: All communication related to your application will be via the email address you have provided. Please ensure you check your email account including your junk email regularly.
NUH are now able to offer application completion support and interview preparation support. Please follow the link to book onto our sessions: Support for NUH Job Applications
If you are aged 16 or 17 and applying for a role that is more than 20 hours a week, please be aware that you will be asked to commence an Apprenticeship within the Trust alongside your role, as long as there is a suitable apprenticeship standard available. This is in line with the current guidance in England that whilst young people under the age of 18 can leave school (on the last Friday in June) they must then do one of the following:
* Stay in full-time education, for example at a college
* Start an Apprenticeship
* Spend 20 hours of more a week working or volunteering, while in part-time education or training
Salary: The quoted salary will be on a pro rata basis for part time workers.
Disability Confidence: All applicants who have declared a disability and who meet the essential criteria for the post will be shortlisted.
At Risk of redundancy: NHS employees within the East Midlands who are ‘at risk’ of redundancy will be given a preferential interview where they meet the essential criteria of the person specification.
ID and Right to work checks : NUH authenticate ID and right to work documentation including passports and driving licenses through a system called Trust ID. NUH will scan your ID and right to work documentation in to the Trust ID system at your face to face ID appointment. The system will run a check against the key security features within your documentation. The system will provide us with an outcome of your check which will be stored securely on your personal file along with all other pre-employment check documentation.
Consent:
* Transfer of information: If I have previous NHS service - I consent to the transfer of my Electronic Staff Record (ESR) data between this and other NHS Trusts. I also consent to the Occupational Health Departmentconfidentially accessing my occupational health records from my current or previous employer in order to check the status of my vaccinations, immunisations s and screening tests as relevant to the post. I understand this is an automated process and the information will only be used for these purposes prior to me taking up the position at NUH.
* Disclosure and Barring Service: Your post maybe subject to a DBS check which incur a cost dependent on the level of check required (£49.50 for enhanced and £21.50 for standard). I agree to reimburse Nottingham University Hospitals NHS Trust the cost of a Disclosure and Barring Service (DBS) check if it is required (by deduction from first month’s pay). Should I decide to withdraw from my job offer, I agree to reimburse Nottingham University Hospitals NHS Trust the cost of the DBS check undertaken by cheque or other agreed method.
For more information about our organisation and the career opportunities available, please visit our website and/or follow us on Instagram, Twitter andFacebook
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