Reporting to: General Manager Hours: 30 per week, 8am – 4pm or 1:30pm – 9:30pm, on a rota including 1 weekend in 4 About the Role: Are you a practical, hands-on person who enjoys making a real difference each day? Join us at YMCA Reading as a Housing Support Assistant, where you’ll play a key role in maintaining a safe, welcoming environment for our residents. This is a varied and rewarding role that’s perfect for someone who takes pride in their work, enjoys problem-solving, and thrives in a proactive setting with minimal supervision. What You’ll Be Doing: * Carrying out day-to-day maintenance and repair tasks (e.g. replacing appliances, lightbulbs, small repairs) * Performing planned preventative maintenance across our buildings and accommodation units * Painting, decorating, and general refurbishment works * Assisting with grounds/garden upkeep. * Supporting health and safety checks to keep our facilities in top condition * Keeping the maintenance workshop and stores organised * Handling deliveries, emergencies, and supporting housekeeping where needed * Representing YMCA Reading with professionalism and respect in all resident/customer-facing interactions What You’ll Need: * Experience in general building maintenance * Qualifications, skills or experience in a trade ( eg plumbing, electrics, decorator etc) * A good level of DIY skills with good fault-finding abilities * Excellent communication and interpersonal skills * Ability to work independently and as part of a team * A clean, valid UK driving licence * Knowledge of COSHH regulations * A clean and professional appearance (uniform provided) What we’re looking for: * A reliable, self-motivated individual with a can-do attitude * Someone who can stay calm under pressure and think on their feet * Comfortable working in a resident/customer-facing environment * Flexibility to cover rota shifts * Calm and professional approach to challenging behaviours * Ability to take initiative and work with minimal supervision * Experience in housing, support, or charity sectors * Knowledge of tenancy sustainment or housing administration Role details: * Shift pattern: 8am – 4pm or 1:30pm – 9:30pm, on a rota including 1 weekend in 4 What we offer: * Private medical insurance and Free flu vaccination * Company pension * Cycle to work scheme and Tech Scheme * Discounted food in our Cafe and Discount on hire of our community spaces * Free on site Parking Any appointment will be subject to suitable references and an enhanced DBS check Why Join us? Everyone should have a fair chance to discover who they are and what they can become. YMCA believes in fairness and opportunity. These are essential building blocks for a full and rewarding life: a safe home, acceptance, guidance, friendship, physical and mental health, academic support, employability skills, and access to real opportunities Many young people have never known these things, other people have lost one or more as they grew up, but we all need them. All of us. At YMCA, we provide these critical foundations for a fresh, strong start for young people and a better quality of life in the community